BitLocker locked my external harddrive by itself?!

Anonymous
2014-10-11T23:49:51+00:00

Hi,

Today I connected my external harddrive to my PC and it popped-up this message saying the drive is locked by bitlocker.

This has never happend before on the same PC.

I had no clue wat bitlocker was, so I looked it up and I start to believe that I will never be able to acces my drive again because:

I have no recovery key or password because I have never been in contact with bitlocker in my life untill now.

I searched on every drive inside and outside my PC for it and my microsoft account tells me I have 0 keys stored. 

So, what can I do? This disk contains data I need, so formatting is not an option.

***Post moved by the moderator to the appropriate forum category.***

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-09-20T04:55:49+00:00

    The same thing happened to me.  I never even knew there was such a thing as bitlocker, let alone how to lock it.  Now my external hard drive with all my music, photos backed up is unusable.  I am extremely upset about this.

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  2. Anonymous
    2016-01-04T09:45:16+00:00

    I am having the same problem with an external hard drive.  It was working fine about a month ago, then out of no where I plugged it in and get an access denied pop-up.  The computer I have been using with this device has Windows 7 Home Premium and shouldn't even have the capability to lock the hard drive with bitlocker.

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  3. Anonymous
    2016-01-26T17:21:59+00:00

    I have the very same problem. My external hard drive was locked by bitlocker which I never have used. So I can not have any "security key". How can Microsoft do these kind of "systems"?

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  4. Anonymous
    2016-01-26T22:06:05+00:00

    I have the very same problem. My external hard drive was locked by bitlocker which I never have used. So I can not have any "security key". How can Microsoft do these kind of "systems"?

    After seeking professional help I had to reset it back to it's original state, losing all my photos, music, documents etc.  The idea of an external hard drive is to "back up" everything but what's the point if you lose it anyway

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  5. Anonymous
    2016-01-27T08:24:44+00:00

    How does Microsoft find itself as a company? These are not working systems and there is no repair. This in also a legal issue, is it not? Why is Microsoft incapable to solve problems and do it even try?

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