Windows 8.1 update fails.

Anonymous
2015-06-24T20:33:32+00:00

Since the last "Patch Tuesday" on June 9, none of the important and other available updates will install. This is my last attempt to find a solution to the issue. I tried everything: troubleshooting, chat with MS Support for two(!) hours, googling all sorts of forums. All tis with no results. Remarkably, even MS chat from Answer Desk was unable to help. I cannot believe it that there is no help/support from MS available. That, if it is true, is very sad to say the least. I am sure that there is somebody at MS who could help/support to get the issue resolved but where is he or she??? I have been working on the issue at least 3 hours a day since June 9!!

The PC runs perfectly on the other hand. The errors that appear when looking into the details in the update history are the following ones:

  1. 800F0922
  2. 80071A91

both appear always,

  1. 80246010
  2. 80240054

both appear only a couple of times but the 2 above.

There is NO clear explanation for these errors or where the source may lie. This is in a way ridiculous. Why show them when no solution is offered at all?

Is there anyone at MS who can help??? If not, I am forced to reinstall Windows 8 from the purchased DVD and go then through the whole reinstallation and update process.

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2015-07-16T21:53:11+00:00

    System is running very well! All updates are installed w/o problems. Most of my applications, devices, tools  etc. are installed again.

    Thanks again for your support!

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  2. Anonymous
    2015-07-16T08:18:13+00:00

    The logs are showing nothing of consequence at the current time.

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  3. Anonymous
    2015-07-15T22:31:40+00:00

    Gerry,

    so far everything works fine. Have upgraded to W 8.1 w/o problems. Now comes the painful part, reinstalling applications, settings, etc. Will take a couple of days. Important is that the PC works flawlessly. The link you asked for:

    http://1drv.ms/1J1k0Kq

    Thank you for your patience and time to stay with me. It was great to communicate with you.

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  4. Anonymous
    2015-07-15T07:20:04+00:00

    You seem to have struck lucky. There is a Technical Article about Fsutil here:

    https://technet.microsoft.com/en-us/library/ff621564.aspx?f=255&MSPPError=-2147217396

    Please upload fresh Event Viewer System and Application logs.

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  5. Anonymous
    2015-07-15T00:35:17+00:00

    I think I have the solution! Here is a link:

    http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/i-receive-the-error-the-default-transaction/d5c78d99-0b4d-e011-8dfc-68b599b31bf5

    Go down to Shekhar who gave an answer. I tried it and it worked! After completion, it first installed the Update component correctly. Then 151 updates came up and they installed correctly, more are on their way.

    Then I have to install my application again.

    Who would have thought of this? After your last post, I asked myself the question what I event code id 137, googled it and found that link through another link. What I want to say (comes from my professional career) always question things that one sees/read. Why did the MS guy here did not come up with the command "fsutil". This appears to be an interesting command.

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