Getting Error code 0x80048820 Sorry, we were unable to sign you in to Windows Live ID at this time. Please try again later

Anonymous
2014-12-16T22:09:11+00:00

Original title: I can't connect to Hotmail via Windows Live Mail

I normally access my Hotmail account via Windows Live Mail but suddenly I'm getting this message when I try to login:

Unable to send or receive messages for the Hotmail (rggraham1947) account. Sorry, we were unable to sign you in to Windows Live ID at this time. Please try again later.

Server Error: 0x80048820

Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'

Windows Live Mail Error ID: 0x80048820

When I checked the server information in the hotmail properties it shows:

http://mail.services.live.com/DeltaSync\_v2.0.0/sync.aspx

I don't think this is correct but I don't remember what the correct settings should be.

Can anyone help, please?

regards,

rggraham1947

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

47 answers

Sort by: Newest
  1. Anonymous
    2014-12-28T21:00:02+00:00

    I let it but it didn't find any the first time. I dont think there ARE any updates post SP3. On the second PC I didn't let it go on the internet until after it had finished the complete install so it would never have got an update. It all seems fine. IE8 seems worth the update and I can collect my emails again. I still prefer FireFox and Chrome for the usual reason that if they hang they don't take down the entire OS like IE does, you can just close them from Task Manager. Third PC to do tomorrow.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2014-12-28T20:27:41+00:00

    This works. As soon as I made this change the computer wanted to add updates. I have not done those yet. Did you late the updates from Microsoft load? If so, did they cause any problems?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2014-12-28T19:04:37+00:00

    The host 'smtp-mail.outlook.com ' could not be found. Please verify that you have entered the server name correctly.

    You didn't! There is a trailing space after .com☐. Right-click on the account name in the folder pane and select Properties. Amend the server name on the Servers tab.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2014-12-28T18:50:23+00:00

    Hi Graham,

    Thank you for keeping us posted.

    I suggest you to follow these methods and check if it helps.

    Method 1: Check the Windows Live Status.

    I suggest you to check the Windows Live Status from the below link.

    http://status.live.com

    If you find any errors, please make a note of it.

    Method 2: Make Internet Explorer as default.

    I suggest you to make Internet Explorer as default and check the settings to “Automatically detect settings” from LAN settings, refer to the below steps:

    1. Press Windows + R keys, opens Run command.
    2. Type “inetcpl.cpl” and click on Ok.
    3. Go to Connections tab.
    4. Click on LAN settings and check box “Automatically detect settings”

    Restart the browser for the following changes to take place.

    If the issue still persist, please configure the POP & SMTP server manually.

    • POP3 Server: pop-mail.outlook.com (port 995)
    • SMTP Server: smtp-mail.outlook.com (port 25)

    Keep us updated about the status of the issue.

    Method 2:

    The host 'smtp-mail.outlook.com ' could not be found. Please verify that you have entered the server name correctly.

    Subject 'Rumbo.es: Hotel Silken Atlántida Santa Cruz , Santa Cruz de Tenerife, Spain - 759 Guest reviews . Book your hotel now!'

    Server: 'smtp-mail.outlook.com '

    Windows Live Mail Error ID: 0x800CCC0D

    Protocol: SMTP

    Port: 25

    Secure(SSL): No

    Socket Error: 11001

    regards,

    rggraham1947

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2014-12-28T18:04:22+00:00

    TWO working now! One PC left to go. Still not sure as to what fixes it. Strongly suggest the IE settings of making it default. IE8 works with XP SP3. Don't let them tell you otherwise. Got mine from file hippo site.

    Was this answer helpful?

    0 comments No comments