Getting Error code 0x80048820 Sorry, we were unable to sign you in to Windows Live ID at this time. Please try again later

Hi Carol,

To help you resolve the issue of error code 0x80048820, please check out the helpful post of  Parash2 by clicking the link below:

Windows Live Mail error: 0x80048820 and 0x80048849.

Let us know how it goes.

Regards.

tried to check option Automatically detect settings and I got can not get Automatically from server

Windows 8.1U (and FF, FWIW, as I don't think this has any relevance in my case; IE11 is on the machine)

Windows Live Mail 2012 connected to Outlook.com via DeltaSync

Everything was fine, even this morning, until suddenly I received this error 0x80048820 message and two messages refused to leave the Outbox, even when trying it manually.  Plus I was wondering why there were no incoming messages for a while.

I followed the link given

http://answers.microsoft.com/en-us/windowslive/forum/livemail-email/how-can-i-solve-synchronization-send-and-receive/dee0c2d9-998c-472e-aac9-0374c082854b

Within that there are various suggestions/instructions including turning off the firewall.  Push ("blow" on its own got edited out by, probably, an overenthusiastic and ignorant grammar-check robot...) me over with a feather...it worked.

And no, I did not operate Windows or any other Update today.

Let's hope it rights itself - perhaps with a computer restart - as one cannot operate with needing to turn off the firewall at frequent intervals...

Hello again,

I've been away for several months so I haven't been able to pursue this matter.

As I mentioned in my previous message, I have a copy of my messages, but when I try to import them into my hotmail account, it just shows them as "imported folders" and doesn't restore them to my hotmail account folders. Can I copy them back somehow to where they were before this problem appeared?

regards,

rggraham1947

I can receive and send messages.

Hallelujah!

What folders? ... Do you not see them under the HTTP account?

... they are user-created. I use my e-mail as a kind of filing system, I move my incoming mails into user-created storage folders.

OK. Re-reading this whole saga, it looks as if you might at some stage have removed the HTTP account (the one that wasn't working because of the authentication error) after following instructions to 'reconfigure' your account. Is this the case? If so, you will have permanently deleted those folders and their contents, as a warning message will have told you when you removed the account.

If this is what happened, the only way to get those folders and their contents back on to your computer is to set up the account again, preferably to use DeltaSync but if you still can't get that to work, IMAP. Both of these will download all the account folders from the server and keep them in sync.

I'm so sorry that you've been given this runaround. A lot of people have been experiencing this authentication failure (error 0x80048820 - Authentication Server Error) recently. A lot has been happening in respect of communications security, including Windows Updates to some of the built-in systems and a general deprecation of SSL. I can't see that the support staff have done any troubleshooting to find out why this spate of errors has arisen, but I don't think it would take much to determine what the affected users have in common. It might be something as simple as a Google-inspired disablement of SSL3. I have neither the time nor the facilities for conducting this sort of troubleshooting, and I think it's a poor show that the support staff don't care enough to do it either.

Happy New Year!

Happy New Year!

When (if?) I recover my folders, can I revert to Google Chrome as my default browser?

regards,

rggraham1947