KB3038314 Fails to Install get the error 80092004.

Anonymous
2015-04-16T18:54:37+00:00

KB3038314 which was recently deployed by Windows update refuses to install.  This is a 64 bit Win 7 Pro machine running IE 11.  I've tried both the Windows Update web install method and downloading the update separately and both methods fail.  The update is part of MS15-032 released on April 14 (Patch Tuesday).  Has anyone else experienced this issue and found a solution?  After the update fails there is a failure code of 80092004 displayed and a message that says "Windows Update encountered an unknown error.  I have tried the Microsoft Fixit Tool and uninstalling IE 11 and reinstalling.  Any advice would be much appreciated.  Thanks!

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2015-04-17T13:30:10+00:00

    maybe  this error in C:\Windows\inf\setupapi.app.log is important?

    !    cci: !NCI: Op=BIND, Layer=NDIS, Upper=Tcpip6 Lower=\Device{97583406-F055-4952-9DA5-129B59CD2CE0}, Error=00000019

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  2. Anonymous
    2015-04-17T14:02:08+00:00

    Add me also

    New HDD and fresh install W7SP1 x64

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  3. Anonymous
    2015-04-17T14:29:41+00:00

    Also getting errors on install.

    tried uninstalling IE11, then uninstalling 3038314 for IE8,  upgrade to IE9, IE10, then IE11 and reapply the KB3038314.  still failing.

    have also worked through all steps in KB2509997

    FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x80092004

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  4. Anonymous
    2015-04-17T14:30:52+00:00

    I'm also getting this error, but on two Windows 2008 R2 SP1 servers and have found no resolution yet.

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  5. Anonymous
    2015-04-17T14:31:18+00:00

    The same. Yesterday clean install of win7 x64. Tried to install update manually but with no luck.

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