KB3038314 Fails to Install get the error 80092004.

Anonymous
2015-04-16T18:54:37+00:00

KB3038314 which was recently deployed by Windows update refuses to install.  This is a 64 bit Win 7 Pro machine running IE 11.  I've tried both the Windows Update web install method and downloading the update separately and both methods fail.  The update is part of MS15-032 released on April 14 (Patch Tuesday).  Has anyone else experienced this issue and found a solution?  After the update fails there is a failure code of 80092004 displayed and a message that says "Windows Update encountered an unknown error.  I have tried the Microsoft Fixit Tool and uninstalling IE 11 and reinstalling.  Any advice would be much appreciated.  Thanks!

Windows for home | Previous Windows versions | Windows update

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  3. Anonymous
    2015-04-23T12:53:37+00:00

    Thank you it worked for me

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  4. Anonymous
    2015-04-23T15:03:14+00:00

    I have initialized a number of Win7 machines in the last few days.  In every case, when I was finished and tried to change the search provider to Google, I could not.

    I just had another to initialize another.  On initial startup, IE8 was installed.  I changed the search provider to Google without a problem.  Then after IE11 was installed, KB3038314 failed as described a few hundred times in this posting.

    I suspect the reason it has failed in this particular case relates to the fact that Google was already set as search provider.

    I have "hidden" this update, along with the highly objectionable KB3035583 one.

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  5. Anonymous
    2015-04-23T16:26:53+00:00

    hi all found away round it from LD many thx mate it worked refs everyone's problem this solution works providing you follow this big thx to LD wicked massive respect to you mate.

    Reply:

    Solution which works for me:

    1. search for updates
    2. install all updates & optional updates except the  KB3038314.
    3. uninstall IE11 --> restart PC
    4.  search for updates 
    5. install all available updates & optional updates (including KB3038314)
    6. if updated successfully ---> restart PC
    7. search for updates  --> only update available should be IE11
    8. donwload and install IE11 with windows update function
    9. restart and enjoy your Windows 7 with latest patches

    greetings

    LD

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