KB3038314 Fails to Install get the error 80092004.

I FINALLY GOT IT.

I have been working a long time with virtual machines and snapshots trying to go back and foward to figure out how to get this update install correctly and i finaly found a 100% working solution.

The problem seems to be that the installed version of ie11 through the windows update system is already containing the KB3038314 but for an unknown reason, windows update keeps trying to install it as it is already there. 

So the solution is to first install a previous version of ie11 and let windows update patch it to the last version that is the KB3038314.

I made it in 10 easy steps, you should be able to make it like a pro.

---

---

1- Get a fresh windows 7 x64 install from SP1 dvd.  (i have two parrallel installation in vms and this problem seems to only affect 64 bits version of windows 7 sp1 cd.)

2- Right after installation, install the following  6 prerequises from theses files

List of prerequises are also available on this page

https://support.microsoft.com/en-us/kb/2847882?wa=wsignin1.0

---

---

---

File 1 to 6

http://download.microsoft.com/download/6/C/A/6CA15546-A46C-4333-B405-AB18785ABB66/Windows6.1-KB2729094-v2-x64.msu

http://download.microsoft.com/download/9/F/E/9FE868F6-A0E1-4F46-96E5-87D7B6573356/Windows6.1-KB2731771-x64.msu

http://download.microsoft.com/download/F/1/0/F106E158-89A1-41E3-A9B5-32FEB2A99A0B/Windows6.1-KB2533623-x64.msu

http://download.microsoft.com/download/1/4/9/14936FE9-4D16-4019-A093-5E00182609EB/Windows6.1-KB2670838-x64.msu

http://download.microsoft.com/download/1/8/F/18F9AE2C-4A10-417A-8408-C205420C22C3/Windows6.1-KB2786081-x64.msu

http://download.microsoft.com/download/5/A/5/5A548BFE-ADC5-414B-B6BD-E1EC27A8DD80/Windows6.1-KB2834140-v2-x64.msu

---

---

---

Be sure you have downloaded and installed 6 files. 

3- Download the offline ie11 installation package.

Link for the english x64 package:

http://download.microsoft.com/download/7/1/7/7179A150-F2D2-4502-9D70-4B59EA148EAA/IE11-Windows6.1-x64-en-us.exe

Page to download other languages:

http://windows.microsoft.com/en-us/internet-explorer/ie-11-worldwide-languages

4- Disconnect your internet connexion to prevent downloading last updates during installation

5- Run the ie11 installer

6- Going to the about tab of ie11, you should have update version KB2841134 installed

7- go to the windows update pannel, scan for new updates and install them. you will will notice that the KB3038314 and after a little while, you will have this update succeded

8- Reboot when asked

9- You now have ie11 with last update as the about tab shows and windows update not failing anymore that annoying update.

10- Give me an update to know if everyone is now happy with that fix.

Please note that i haven tested from a system already showing the problem to manually uninstall ie11 and going through thoses steps to fix the problem. my solution have only been tested on a fresh windows install with no updates already installed.

VeganTommy

Hi, thanks for that.

I have Windows 7 with SP1 and all the updates and programs I need so far. I do not want to do another clean install and start all over again.

To do this with established Windows 7 operating system installed, should I uninstall Internet Explorer 11 in the "Programs and Features" in Control panel and click on "view installed updates", it shows there as Internet Explorer 11. If I uninstall that will it also uninstall any other updates for Internet Explorer 11?

i would guess uninstalling ie11 and reinstalling it with the previous version of the standalone installer and then running the update could also fix the situation. let us know if it worked.

Believe me, I tried them as they popped up in this thread.  I had pages of failed KB3038314 installs before I reinstalled windows again. They did not work for me. Thank you for supplying a possible fix for some though. As reported across the net, it will install on some systems and won't on others.

I still think this runs deeper than KB3038314, as I am down to that update as the only available update. But then I run disk cleanup on my windows drive then select "clean up system files" and select windows update cleanup. After that is done KB3021952 reappears and installs successfully again.

I'm sorry but cleaning out the windows update files should not make an update reappear and install again over and over. This points to an issue that has obviously been around well before KB3038314 as KB3021952 was released 2/10/15. So that means that for over two months a Cumulative Security Update has been falsely saying it is installing on peoples computers. There is no way that this is actually even installed if it can be "removed" by deleting old windows update files from a folder.

Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3021952)

Download size: 5.2 MB

And not only that, I went as far as disabling WU and renaming C:\Windows\SoftwareDistribution, then re-enabling WU. Then I used a very useful compare utility on the two folders.  I found this C:\Windows\SoftwareDistribution.old\SelfUpdate\Handler\WuSetupV.exe and many other extras, but this particular file is associated with a virus and is not present after WU resets the SoftwareDistribution folder. But again, after all that it shows only KB308314, and then after windows update cleanup KB3021952 shows up again and installs "successfully". Something is very wrong here.

The failure of KB3038314 in WU is a download issue from reading logs as the 35 other updates are skype and language files and are hidden. And also the standalone KB3038314 while it will download fine, it will also fail to install.

{AC20E50C-1ABA-4042-B321-7FC497CC44D6}    2015-04-21 09:32:53:360-0400    1    147    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows Update Client successfully detected 36 updates.

{043F61AE-4CBC-491E-A287-C77ABF6691CE}    2015-04-21 09:32:55:737-0400    1    161    106    {5534AE2C-09AC-4541-AFB2-954EE1E1DC10}    203    80092004    AutomaticUpdates    Failure    Content Download    Error: Download failed.

{1EAA86BE-237F-4EE9-846F-F0A18810FF75}    2015-04-21 09:38:41:293-0400    1    147    101    {00000000-0000-0000-0000-000000000000}    0    0    AutomaticUpdates    Success    Software Synchronization    Windows Update Client successfully detected 36 updates.

{066CF1EA-C081-4BA6-917E-009834FA962B}    2015-04-21 09:38:43:689-0400    1    161    106    {5534AE2C-09AC-4541-AFB2-954EE1E1DC10}    203    80092004    AutomaticUpdates    Failure    Content Download    Error: Download failed.

Basically the further down the rabbit hole I go, the more I start to wonder about the integrity and security of my OS.

Folks, just have a look at this picture, this is how i had to go back and foward, unselecting failed updates in order to achieve a fully updated workstation without any failed update. windows update system is really bad always suggesting at the same time an update that will make the second one unnecessary...

i finally got it ended with a fully updated workstation with no windows update installation errors. but it took me two days...

does someone whant that vm exported? ******@vegantommy.net

here is the list of what it contains and all i have done on it:

Top of list has been done last. 

---

activating windows

disabling windows update service

---

installing libre office + all features -  online updatre - activex control - windows explorer extension - quickstarter -   

installing libre office offline help pack

installing 7zip and associate with archives

installing c cleaner

installing picasa and disabling auto update

installing open pdf printer 1.7.0, disable pdf architect, disable auto update

installing thunderbird and disable auto update

installing adobe reader 

installing java and disable auto update

--firefox---

installing firefox without maintenance service and auto updates disabled

installing mhtml plugin UnMHT

install google search link fix plugin

disable auto update and search engine update

disable sharing personal information

disable remember passwords option

set http://www.google.ca home page

remove other search engine

--end firefox--

remove ie from taskbar

installing flash and disabling auto update

install flash for ie also

set firefox as default browser

set thunderbird as default email client

set firefox to open pdf in with external adobe reader

set google as ie default search engine

set google as ie default homepage

ie dont ask again for default browser

disable firewall

run c cleaner

administrator disk cleanup

removing samples files from documents (videos, music, photos and tv record demo)

arrange desktop icons, computer and user documents

---

running windows media player initial wizzard for default settings

disable windows media player network sharing service

removing media player from taskbar

switching to high performance power plan

disable hdd spindown timeout

disable usb selective suspend

install direct x developpement toolkit

disabling windows defender 

---

Multiples windows updates passes in order to achieve a fully updated

error free workstation

---

Manually installed IE11 from offline installer and all prerequises needed

---

Switch to VirtIO Lan

Installing VirtIo drivers

Removing driver cd from drive

---

disable windows media player network sharing service

disable superfetch

disable offline files

disable windows search

show all icons on the taskbar

disable security center

disable action center

disable some task in task scheduler (data reporting to microsoft and more)

disable windows gadget platform

disable debug information write

disable automatic restart on blue screen

ajust virtual memory

disable theme options

disable windows system restore

delete installation partitions

trun off, back on, then back off again and snapshot (need turn off for gadget removal)

---

Vbox Additions 4.3.20

Vbox Additions cd removed

---

removing windows cd from drive

lower ram to 3gb (x86 only)

changed network to bridged mode

Windows freshly installed,

install windows forcing using only one partition (no 100mb partition)

to do so, create multiple 5 gb partitions and delete the first one as

you create a new one at the end. you will grow a empty space at first.

keep 30gb at first and make a totoal of 4 partition, install windows 

on the first one. mbr disk cannot have more than 4 physical part.

---

initial configuration

If you see the kb3038314 after the updated version number, it should be ok..hide the update....

Exactly. If KB3038314 appears after the updated version number, all should be well...

Check the updated version number of IE 11. If KB3038314 appears after the updated version number, you should be ok.....