KB3038314 Fails to Install get the error 80092004.

Anonymous
2015-04-16T18:54:37+00:00

KB3038314 which was recently deployed by Windows update refuses to install.  This is a 64 bit Win 7 Pro machine running IE 11.  I've tried both the Windows Update web install method and downloading the update separately and both methods fail.  The update is part of MS15-032 released on April 14 (Patch Tuesday).  Has anyone else experienced this issue and found a solution?  After the update fails there is a failure code of 80092004 displayed and a message that says "Windows Update encountered an unknown error.  I have tried the Microsoft Fixit Tool and uninstalling IE 11 and reinstalling.  Any advice would be much appreciated.  Thanks!

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2015-04-17T08:35:11+00:00

    One more to list. Fresh install...

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  2. Anonymous
    2015-04-17T08:15:53+00:00

    Same here. Fresh install of Windows 7 Pro 64 bit.

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  3. Anonymous
    2015-04-17T05:10:02+00:00

    Same deal for me.  Fresh install today all updates install except this one.  Hopefully there is a patch for a patch.  Typical MS.

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  4. Anonymous
    2015-04-17T04:44:34+00:00

    I'm getting the same result and error code, it points at download fails.

    We use WSUS for update delivery and all other updates are downloading and installing fine at the moment.

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  5. Anonymous
    2015-04-17T03:16:07+00:00

    its another buggy release by Microsoft.

    Fresh install of Win7Pro here with all updates installed

    Except kb3038314 which fails to install like many others..

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