KB3038314 Fails to Install get the error 80092004.

Same problem installing on W2K8R2SP1 fwiw. Guess we'll hold off on deploying this to servers for now.

some additional troubleshooting.

System readiness toll installed, run  with no errors.

WIndows update components reset, windows agent update.

microsoft update installed and updated.

cleaned out temp directories (cleanmgr) and have manualy emptied other directories (software distribution,c:|temp, c:\windows\temp)

System running windows7 X64,  all other updates installed.

System center Endpoint protection installed and up to date.

installed windows Powershell Pswindowsupdate module and tried to run a scan (-list only) this ran successfully.  tried to run a -downloadonly THIS FAILS.

have previously tried to download manually fromKB article  website andfrom windows update catalog site, both download but fail to install.

PS C:\Windows\system32> Get-WUInstall -MicrosoftUpdate -DownloadOnly -KBArticleID 3038314

Confirm

Are you sure you want to perform this action?

Performing operation "Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems

(KB3038314)[43 MB]?" on Target "COMPUTERNAME".

[Y] Yes  [A] Yes to All  [N] No  [L] No to All  [S] Suspend  [?] Help (default is "Y"):

X Status     KB          Size Title

• ------     --          ---- -----

2 Accepted   KB3038314  43 MB Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based System.

3 Failed     KB3038314  43 MB Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based System.

GOT IT!!!!

I did a fresh install of Windows 7 Pro on April 17/2015 and same the error occurred with KB3038314. And Finally today after trying everything on this forum, I uninstalled Internet Explorer 11 and restarted with Internet Explorer 8. I then checked Windows Update for new updates and there were none. I then reinstalled Internet Explorer 11 and did a restart. I then checked for new updates again, and 3 new ones appeared:

     Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3021952)

     Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB2976627)

     Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3032359).

So I installed those and checked for updates again and there were no more to be found. The KB3038314 update never reappeared again and everything is now up to date.

MS probably won't do anything about it

because it's the "Cumulative Security Update for Internet Exploder"

which will be superceded in May.

OK, so I have been messing around trying to get this to work.

This is what I have found ... This seems to be related somehow to KB3021952.

I remember back in the day that sometimes updates would get corrupted and to fix it you would have to delete the temp downloads. So I went and did a disk cleanup  of system files. The hiding the update tips made me think of this. So after a cleanup, I now had 3 updates, two went fine but KB3038314 failed. Reboot, disk cleanup (windows update cleanup), check for updates, 2 available KB3021952 and KB3038314. Install KB3021952, run update cleanup (which is always 20.5MB), check for updates and KB3021952 is back. You can see in the screenshot below that the highlighted row is the first successful install of KB3021952. At first I thought it was KB3038314 patching KB3021952, but then after just installing 1952 then running cleanup, 1952 popped back up.

I have downloaded the standalone KB3038314 and tried several times, several different ways.

I think I found the issue, I looked further down the history and found this ... we have two KB3038314 updates, one for IE8 and one for IE11.

Cumulative Security Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB3038314)

Installation date: 4/18/2015 2:18 PM

Installation status: Successful

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:

http://support.microsoft.com/kb/3038314

Help and Support:

http://support.microsoft.com

Compared to this ...

Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3038314)

Installation date: 4/18/2015 9:45 PM

Installation status: Failed

Error details: Code 80092004

Update type: Important

A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

More information:

http://support.microsoft.com/kb/3038314

Help and Support:

http://support.microsoft.com