Same problem here. It would be nice to have some type of response from MS
Someone from MS did respond on a different thread about this same issue. However, the solution recommended is the same one found elsewhere online. Some have had success using these recommendations; some have not.
After nearly a week, and many hours trying to get this update to install, I found the update already installed.
Hopefully, they are working on a solution and will share it soon.
I hid the update KB3038314 then I was able to download two more updates and install them ok. There were no other updates available to me after the install of the 2 new updates so I unhide the update KB3038314 and tried again to download and install it, but
no good again, it failed. I did try to download the updated manually from the Microsoft website and I had it saved from before in my downloads folder. I tried to install that too but no good either. I de-activated my anti-virus, anti-spyware, and anti-malware,
protection, etc. and still no good, as sometimes anti-virus type software can interfere with updates from Microsoft. Although I have only experienced and encountered trouble with the Service Pack 1 for Windows 7 in the past, not so much other updates from
Microsoft. I am leaving KB3038314 hidden for now until new updates are available, then I will try it again.
P.S. What are the other solutions that were recommended or recommendations as suggested in your quote?
* However, the solution recommended is the same one found elsewhere online. Some have had success using these recommendations; some have not. *