KB3038314 Fails to Install get the error 80092004.

Anonymous
2015-04-16T18:54:37+00:00

KB3038314 which was recently deployed by Windows update refuses to install.  This is a 64 bit Win 7 Pro machine running IE 11.  I've tried both the Windows Update web install method and downloading the update separately and both methods fail.  The update is part of MS15-032 released on April 14 (Patch Tuesday).  Has anyone else experienced this issue and found a solution?  After the update fails there is a failure code of 80092004 displayed and a message that says "Windows Update encountered an unknown error.  I have tried the Microsoft Fixit Tool and uninstalling IE 11 and reinstalling.  Any advice would be much appreciated.  Thanks!

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2015-04-23T17:05:15+00:00

    Me too..... have tried Windows Update and the Standalone for KB3038314 and also tried the FixIt for Windows Update and the update still fails.

    I tried uninstalling all add ons like Java, Flash Player, Shockwaves etc.

    Additionally I tried uninstalling then reinstalling IE11 then retried KB3038314 with the same failure message/code.

    I'm running a freshly installed Windows 7 64bit home premium.

    Someone please help.

    Title: KB3038314 Fails to Install get the error 80092004.

    Reply:

    Solution which works for me:

    1. search for updates
    2. install all updates & optional updates except the  KB3038314.
    3. uninstall IE11 --> restart PC
    4.  search for updates 
    5. install all available updates & optional updates (including KB3038314)
    6. if updated successfully ---> restart PC
    7. search for updates  --> only update available should be IE11
    8. donwload and install IE11 with windows update function
    9. restart and enjoy your Windows 7 with latest patches

    greetings

    LD it does work I just done it

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  2. Anonymous
    2015-04-23T17:00:27+00:00

    To me this is a farce with the uninstall and re-install the IE11.....etc - it's a simple way to destroy the disk becouse I have SSD !

    What does a SSD have to do with it?????

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  3. Anonymous
    2015-04-23T16:54:17+00:00

    I just hope that this problem does not prevent the installation of other updates. Tahnks MS!

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  4. Anonymous
    2015-04-23T16:42:32+00:00

    To me this is a farce with the uninstall and re-install the IE11.....etc - it's a simple way to destroy the disk becouse I have SSD !

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  5. Anonymous
    2015-04-23T16:26:53+00:00

    hi all found away round it from LD many thx mate it worked refs everyone's problem this solution works providing you follow this big thx to LD wicked massive respect to you mate.

    Reply:

    Solution which works for me:

    1. search for updates
    2. install all updates & optional updates except the  KB3038314.
    3. uninstall IE11 --> restart PC
    4.  search for updates 
    5. install all available updates & optional updates (including KB3038314)
    6. if updated successfully ---> restart PC
    7. search for updates  --> only update available should be IE11
    8. donwload and install IE11 with windows update function
    9. restart and enjoy your Windows 7 with latest patches

    greetings

    LD

    Was this answer helpful?

    0 comments