Probably means "Browser"
KB3038314 Fails to Install get the error 80092004.
KB3038314 which was recently deployed by Windows update refuses to install. This is a 64 bit Win 7 Pro machine running IE 11. I've tried both the Windows Update web install method and downloading the update separately and both methods fail. The update is part of MS15-032 released on April 14 (Patch Tuesday). Has anyone else experienced this issue and found a solution? After the update fails there is a failure code of 80092004 displayed and a message that says "Windows Update encountered an unknown error. I have tried the Microsoft Fixit Tool and uninstalling IE 11 and reinstalling. Any advice would be much appreciated. Thanks!
Windows for home | Previous Windows versions | Windows update
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Anonymous
2015-04-24T21:33:28+00:00 -
Anonymous
2015-04-24T21:14:51+00:00 Looks like Microsoft just updated the patch notes:
https://support.microsoft.com/en-us/kb/3038314?wa=wsignin1.0
"If you receive this error message, click About Internet Explorer on the Help menu to determine whether the security update was installed. If the Update Versions line shows KB3038314, this indicates that the security update is correctly installed and that the system is not in an unprotected state.
Microsoft is researching this problem and will post more information in this article when the information becomes available.
"
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Anonymous
2015-04-24T19:44:58+00:00 Similar issue here, except I've noticed a difference between a successful installation and an unsuccessful one:
- This update installed successfully on Win7 64-bit Ultimate desktop with IE 11 on 4/15/15. It is titled "Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3038314)".
BUT...
2) It did NOT install successfully on a Win7 64-bit Home laptop with IE 11 despite repeated attempts; I get the same failure code 80092004. Curiously, on this machine, the update entries for (KB3038314) carry TWO DIFFERENT NAMES: the name above and, on different installation attempts, this name: "Security Update for Windows (KB3038314)".
Might this be "an issue"?
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Anonymous
2015-04-24T15:56:09+00:00 About time
Patch Tuesday: Microsoft Admits Problem with MS15-032, Plans to Investigate
Thanks for the invitation!
With my misunderstanding of English, from me not enough advantage will be there.
I can add, I on other laptop made pure installation, established all updatings (important, recommended, optional), after the SP1 installation, updated IE8 to IE11, and made search of updatings, together with other updatings four updatings for IE11 were offered.
kb2987107
kb3021952
kb3032359
kb3038314
I at first established all Windows updatings, then established all four updatings for IE together.
I didn't use independent fitters of updatings.
Thanks,
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Anonymous
2015-04-24T14:37:58+00:00 I spent the whole yesterday to reinstall from scratch my father's PC with w7homePrem 64. The first step was to set google as single and only search engine in IE (removed Bing and prevent sites to suggest other engines) to circumvent the weird answers from Bing when searching .... Firefox. Step 2 was to install Firefox.
Today he gets this error, although the KB3038314 lists installed, WU always tries to reinstall and fails.
Please MS, fix this and STOP making our computers YOUR battle field againts google or others.