KB3038314 Fails to Install get the error 80092004.

Anonymous
2015-04-16T18:54:37+00:00

KB3038314 which was recently deployed by Windows update refuses to install.  This is a 64 bit Win 7 Pro machine running IE 11.  I've tried both the Windows Update web install method and downloading the update separately and both methods fail.  The update is part of MS15-032 released on April 14 (Patch Tuesday).  Has anyone else experienced this issue and found a solution?  After the update fails there is a failure code of 80092004 displayed and a message that says "Windows Update encountered an unknown error.  I have tried the Microsoft Fixit Tool and uninstalling IE 11 and reinstalling.  Any advice would be much appreciated.  Thanks!

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2015-04-27T13:33:25+00:00

    I see several variations of home remedies but the real question is when will Microsoft come out with a simple effective fix?

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  2. Anonymous
    2015-04-27T12:11:55+00:00

    Having the same problem. After some troubleshooting and other hints, still persistant.

    Please help us Microsoft.

    Installation of KB3038314 fails on Windows Server 2008 R2 systems with IE11.

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  3. Anonymous
    2015-04-27T11:21:27+00:00

    Me to.

    3 Machines:

    Machine 1: WIN 7 SP1 64 bit Home running since Summer 2013 --> Install OK

    Machine 2: WIN 7 SP1 64 bit Home running since Fall 2014 --> Error

    Machine 3: WIN 7 SP1 64 bit Home new installed 23.04.2015 --> Error

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  4. Anonymous
    2015-04-27T10:17:52+00:00

    Working Here!!!

       This is what I did. After the install, I set WU to check for updates but let me choose weather to download and install the updates. After checking for updates EI 11 popped up, so I hid that one and installed all others. On the next check for updates EI 9 and 10 popped up, I hid those also. After doing updates all day and getting everything completely up to date. I then restored EI 11 from hidden updates and installed it without any problems at all. And there was no nagging about the KB3038314.

    Hope this helps others.

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  5. Anonymous
    2015-04-27T09:21:18+00:00

    This is now going on for over 10 days and no word from microsoft when this is going to be resolved, unbelievable.

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