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KB3038314 which was recently deployed by Windows update refuses to install. This is a 64 bit Win 7 Pro machine running IE 11. I've tried both the Windows Update web install method and downloading the update separately and both methods fail. The update is part of MS15-032 released on April 14 (Patch Tuesday). Has anyone else experienced this issue and found a solution? After the update fails there is a failure code of 80092004 displayed and a message that says "Windows Update encountered an unknown error. I have tried the Microsoft Fixit Tool and uninstalling IE 11 and reinstalling. Any advice would be much appreciated. Thanks!
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This problem occurs only on fresh machines. Since I set up machines right after the march patchday without any problems, Microsoft could just rerelease KB3032359 (**Cumulative Security Update for Internet Explorer)**from march 15 as a prerequisite for KB3038314. I can't find the update online for download unfortunately.
Here's KB3032359 for Windows 7 x64 Internet Explorer 11:
https://www.microsoft.com/ja-jp/download/details.aspx?id=46177
Working Here!!!
This is what I did. After the install, I set WU to check for updates but let me choose weather to download and install the updates. After checking for updates EI 11 popped up, so I hid that one and installed all others. On the next check for updates EI 9 and 10 popped up, I hid those also. After doing updates all day and getting everything completely up to date. I then restored EI 11 from hidden updates and installed it without any problems at all. And there was no nagging about the KB3038314.
Hope this helps others.
Sorry, but this definitely does NOT work.
After having the issue on one machine, this is exactly what I tried on another machine.
YES, the update completes successfully. YES, you are able to install IE11 after the Update.
But afterwards, you geht the popup "New updates are available" and this one update
is being offered, although it already is installed. You just discovered another way to
run into the same error. But thanks for your input anyway ;)
This problem occurs only on fresh machines. Since I set up machines right after the march patchday without any problems, Microsoft could just rerelease KB3032359 (**Cumulative Security Update for Internet Explorer)**from march 15 as a prerequisite for KB3038314. I can't find the update online for download unfortunately.
Aside from the installation issues mentioned in this post, there are also some serious PERFORMANCE issues caused by this update. See
https://connect.microsoft.com/IE/feedback/details/1271727/
and
https://connect.microsoft.com/IE/feedback/details/1269380
Dynamically-constructing tables in IE - either using innerHTML or straight DOM manipulation - is much, much slower after this update than before, to the point of making some pages unusable. Removing the update restores normal speed.
Same here. Trying a clean install with W7 Home Prem SP1. Getting the same darn 80092004 "unknown error" message when trying to install KB3038314. Perhaps MS have hired some of Ubisoft's laid off staff? ;)
