KB3038314 Fails to Install get the error 80092004.

Anonymous

KB3038314 which was recently deployed by Windows update refuses to install. This is a 64 bit Win 7 Pro machine running IE 11. I've tried both the Windows Update web install method and downloading the update separately and both methods fail. The update is part of MS15-032 released on April 14 (Patch Tuesday). Has anyone else experienced this issue and found a solution? After the update fails there is a failure code of 80092004 displayed and a message that says "Windows Update encountered an unknown error. I have tried the Microsoft Fixit Tool and uninstalling IE 11 and reinstalling. Any advice would be much appreciated. Thanks!

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369 answers

Anonymous

2015-04-27T09:21:18+00:00

This is now going on for over 10 days and no word from microsoft when this is going to be resolved, unbelievable.
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Anonymous

2015-04-27T02:17:00+00:00

Same issue here,

Win 7 HP, 64-bit

fresh PC build and clean install.

all updates good but (KB3038314) w/ error code 80092004.
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Anonymous

2015-04-27T01:54:55+00:00

Standalone did not work for me either.
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Anonymous

2015-04-26T17:36:18+00:00

I manually downloaded the hotfix here: https://www.microsoft.com/en-us/download/details.aspx?id=46493

Ran the standalone installer and it worked for me. Hope this helps anyone else.
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Anonymous

2015-04-26T09:41:24+00:00

for me too .... fresh install win7 x64 hp -_-

14 months in a row with patchday patch problems on multiple windows versions. vista, 7, 8.1 ..... i'm getting really angry microsoft!
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