Photo email feature broken

I cannot get mine to create an album... It was creating before and also stalling, but now there is no action,,,

Thanks Robert,

Turning off my computer didn't seem to make any difference. It was still there! Groan!

I finally reverted back to a restore point before the whole problem started...........and that took care of it!

SeasiderWR

When I last talked to a agent yesterday he told me they would be looking into a fix and if not fixed in a few days for me to call back ..

I sure hope they will find a fix to the problem ,

 

I have spent the last two days on this issue.   Today is 24 May 2016 and I see the issues was raised in 2015.  Mine just recently stopped working.  So I'm guessing the Photo Mail is not fixed in WIndows10?   I spent several hours on the Verizon Chat and then on the phone to see if they have an issue because the error I get comments on the SMTP server being an issue.  Verizon is on strike someplace but they say it isn't on the email service side.   At any rate the only way I was able to send a lot of large photos was to go to One Drive and then get a URL to then go back and email to my recipient.  What a pain.   I wasn't able to easily share direct from OneDrive so the two issues may be related and possibly a ONE Drive issue.

If anyone has a fix I'd appreciate knowing. I run Win 10 and have major bandwidth.

Stop press 8 July 2015 13:00 UTC

This bug appears to have been fixed. Once the error has been cleared, it should now be possible to send photo email again. The 'slideshow' view may not work at OneDrive, but the photos can be viewed and downloaded.

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In the past two days, a number of users have complained that the photo email feature is no longer working. After creating a photo email and clicking send, the process starts and then stalls.

At this stage, the following is recorded in the program log:

[13:04:26.65] 17d8                 Mail:            Zone_MailChk ERROR: (containx.cpp:3808), failed with 0x800CCE05 <br> <br><br>[13:04:26.65] 17d8                 Mail:            Zone_MailChk ERROR: (containx.cpp:3808), failed with 0x800CCE05 <br> <br><br>[13:04:27.20] 0e78                 Mail:            Canvas_Error [db] <br><br>Photomail failed to complete publish: System.Runtime.InteropServices.COMException (0x80010105):<br> <br><br>The server threw an exception. (Exception from HRESULT: 0x80010105 (RPC_E_SERVERFAULT)) <br><br>   at WindowsLive.Writer.PostEditor.PhotoAlbums.PhotoMail.IPublishCallback.PublishComplete(Int32 hr, IHTMLDocument2 newEmail, IPhotomailAlbum photoAlbum) <br><br>   at WindowsLive.Writer.PostEditor.PhotoAlbums.PhotoMail.PhotoMailPublisher.Publish(IPublishCallback callback, IHTMLDocument2 document2, String language, String wpost)

To clear the error, the user must:

1.   Disconnect from the Internet (e.g. switch off Wi-Fi or unplug the Ethernet cable).

      This will stop the program from trying to send.

2.   Remove the message from the outbox (below the account folders in the folder pane).

3.   Click Stop in the send/receive progress window.

      An error message with code 0x80004004 (ABORT) is displayed.

4.   Close the progress window.

Instead of using the photo email feature, users could:

A.     Start a new email message from within Windows Live Mail (Ctrl-N), then use either

Attach files to send images as attachments to the message, or

Insert > Single photo to embed images into the message and apply some formatting.

The images will still be sent as attachments, but they will usually be visible to the recipient

in the body of the message.

B.     Upload the images to OneDrive, then use the sharing options there to send a link to addressees by email.

Will support staff please confirm this fault and inform users about when they may expect the broken feature to be mended?

There is a suggestion on the OneDrive UserVoice page asking the OneDrive team please to reverse the change that caused this fault. The more votes the suggestion gets, the more likely it is that the team will look at the problem.

PS A number of users have posted solutions involving forcefully closing down Windows Live Mail, e.g. by using Task Manager to end the wlmail.exe process or by re-starting the computer. These methods can't be recommended except in the last resort, because Windows Live Mail often conducts internal housekeeping after the program interface has disappeared. If this process is interrupted, damage to the program's databases may result.

The program will normally stop trying to send the message soon after the Internet connection has been broken; clicking once on Working online on the status bar may also speed up the release of the program's handle on the unsendable message so it can be removed from the outbox.

        

This Stop Press fix is not the answer. It actually says messages will be sent as attachments and shown in the body of the message.

We all want a proper album, hopefully with the slide show.

I don't believe this will be fixed by Microsoft. They have made changes to their cloud infrastructure that breaks this feature in Windows Live Mail, and as far as Microsoft are concerned, Windows Live Mail is a dead product. They are forcing change upon us, whether we like it or not.