Hi,
We're looking into this issue and will get back to you shortly with more information. We appreciate your patience in the meantime.
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I nned help with PC Games not in fullscreen when the resolution is on 1024x768 and the Intel Control Panel does not give me an option to switch to full screen when in 1920x1080 resolution and switching the screen resolution to lower and set to scale fullscreen, launch the game and still not in full screen.
ASUS-G551JM
Operating System: Windows 10 Pro 64-bit (10.0, Build 10240) (10240.th1_st1.150717-1719)
Language: Hungarian (Regional Setting: Hungarian)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: G551JM
BIOS: G551JM.204
Processor: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz (8 CPUs), ~2.5GHz
Memory: 8192MB RAM
Available OS Memory: 8076MB RAM
Page File: 3859MB used, 6135MB available
Windows Dir: C:\WINDOWS
DirectX Version: 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DxDiag Version: 10.00.10240.16384 64bit Unicode
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Hi,
We're looking into this issue and will get back to you shortly with more information. We appreciate your patience in the meantime.
Hi Oliver,
Is this issue specific to this particular game only? If yes, in which game is this bahaviour noticed?
This issue could occur if the your playing a game at a different resolution than the desktop resolution. I owuld suggest you to se the resolution for both as the same and then check if the issue persists. If the issue persits, I owuld suggest you to install the drivers from the manufacturer's website in comatibility mode. Try these steps and let us know the results.
It happens on every PC games that dont have 1920x1080 screen resolution. And I downloaded and installed the latest version of Intel Graphics card but the version still says 10.18.15.4256.
It's not just Intel, I've got AMD R9 series GPU & exactly the same problem. 8 core CPU / 32G ram / 1T SSD & HDTV, might as well play on a phone for the display I get. Just like with Vista I went back to XP, I'll be going back to 7 from 10. It all worked great on that, now I have apps instead of programs, lots of fancy looking stuff that doesn't do much. Stuff for phones & laptops not serious computers.
Ok, I reverted my laptop back to windows 8.1 and I'll keep using that until the problem is fixed. Please reply when the problem with games not going into fullscreen when not in 1920x1080 is fixed so I can get back to Windows 10.