I want to but can't uninstall KB3004394 and install KB3024777. If anyone knows how to solve it?
Windows update KB3004394 issues
Windows update KB3004394 causes the following issues on my Windows 7 x64 Ultimate system:
All MMC functions (Event Viewer, etc.) now require Administrator action, although in an Administrator account.
Windows Defender service will not start
The Windows Defender Service Terminated with the following error
%%-2147023113
Removing it returns the system to normal.
Anyone else experience this?
Windows for home | Previous Windows versions | Windows update
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Anonymous
2014-12-15T02:54:17+00:00 -
Anonymous
2014-12-15T04:39:42+00:00 I need to know exactly the messages you are seeing that leads you to believe that you can't remove KB3004394 and you can't install KB3024777?
Error messages?
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Anonymous
2014-12-15T04:44:22+00:00 But that's the point of KB3024777. It removes 3004394. There isn't a new version yet of KB3004394.
"The KB 3004394 update that was dated December 10, 2014 can cause additional problems on computers that are running Windows 7 Service Pack 1 (SP1) and Windows Server 2008 R2 SP1. This includes the inability to install future updates. This new update is available to remove KB 3004394 from your computer."
Given those side effects, given we are at 23 pages and counting, given that KB302477 is set up in such a way that it cannot be unchecked, given that the name of KB302477 in the file properties is "fixbrokenupdate.exe" why in the world would you want to keep it on your machine? How about giving me a reason to keep it on your machine given that Microsoft really wants you by it's own action and the check box to remove it?
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Anonymous
2014-12-15T06:25:25+00:00 I also had this issue kb3004394 was preventing future updates PC World has given me the solution they say windows 7 users uninstall this update I asked Microsoft their answer was skip 3004394 but I had removed it already I had only an important update failed error
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Anonymous
2014-12-15T09:35:50+00:00 The KB 3004394 update ... can cause additional problems on computers that are running Windows 7 Service Pack 1 (SP1) ... This new update is available to remove KB 3004394 from your computer."
Let's not labour this point. 'If it's fixed, don't break it'. If I find at some stage in the future that I'm having problems, like not being able to install updates, I can always remove KB3004394. I cannot penetrate the logic that says if you're having a problem with not being able to install updates, install this update to solve it. This isn't the first time that MS react in this way.
I'll take a small wager that only those with one or more third-party browsers installed have trouble with this update, and that those who don't have trouble are true-blue IE users.