Windows update KB3004394 issues

Anonymous
2014-12-09T21:18:09+00:00

Windows update KB3004394  causes the following issues on my Windows 7 x64 Ultimate system:

All MMC functions (Event Viewer, etc.) now require Administrator action, although in an Administrator account.

Windows Defender service will not start

The Windows Defender Service Terminated with the following error

%%-2147023113

Removing it  returns the system to normal.

Anyone else experience this?

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-12-13T17:28:24+00:00

    Anyone have cmd.exe error 0xc0000142 during shutdownafter the update on 13 Dec?

    I have this problem and found that many others having the same problems too.

    I think it is related to the window updates again!!!!!!!!!

    What the fxxx is Window Update?

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  2. Anonymous
    2014-12-13T17:48:46+00:00

    Please note that I don't work for Microsoft.  It's not "my" update.  I just volunteer here in these forums and label me with certain badges but in no way am I employed by the Company.  I am just as appalled and disgusted at the utter lack of testing that is evidenced not just in this update but in the

    a. Exchange update that got pulled

    b. The IE update that is breaking apps

    c. The Office update that broke Excel macros

    d. The Silverlight update that broke DRM

    And that's just this month.

    My answer to you is to call Microsoft directly because there is only so many things one can do in a forum and you need one on one support.

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  3. Anonymous
    2014-12-13T17:51:29+00:00

    I have all the update history listed.  Did anyone run a Windows update reset tool in an attempt to fix issues?  As that would reset the Windows history and unless you saved those files, there's no way short of a restore from a backup to get those back.

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  4. Anonymous
    2014-12-13T20:05:58+00:00

    I have all the update history listed.  Did anyone run a Windows update reset tool in an attempt to fix issues?  As that would reset the Windows history and unless you saved those files, there's no way short of a restore from a backup to get those back.

    System update on 12th December 2014

    After autoinstalling an update package I found myself unable to connect to the net and the speakers on my laptop switched off.

    On performing a system restore to before the update I noted that

    under the list of programs and drivers that might be be deleted there were no entries

    under the list of programs and drivers that might be be restored there was one:

    update package_for_kb3004494

    For now I have switched off windows auto update

    I'm just glad I don't use windows 8 as that seems even more badly effected. see:

    win 8

    surfpro2

    a reply fromJsssssssss lead me here!

    "Hello Robert!

    Most probably it's KB3004394 which makes problems.

    Either you uninstall it and reboot.

    Or you install KB3024777 .

    See reply of Microsoft employee Anannya Podder here: https://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/windows-update-kb3004394-issues/ace25277-7f65-4486-bc44-c1b106907a18?page=18&tm=1418460808873

    "

    Hi All,

    We have released KB3024777 to address issues that some customers were having with KB3004394. Customers who have Windows Updates enabled do not need to take any action. Customers who have disabled automatic updates will need to uninstall KB3004394 manually by following the guidance in KB3004394.

    Thank you.

    "

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  5. Anonymous
    2014-12-13T20:33:28+00:00

    yes uninstalling KB3004394 worked for me as well.  Way to go Microsoft always providing food for my family!!

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