Windows update KB3004394 issues

Anonymous
2014-12-09T21:18:09+00:00

Windows update KB3004394  causes the following issues on my Windows 7 x64 Ultimate system:

All MMC functions (Event Viewer, etc.) now require Administrator action, although in an Administrator account.

Windows Defender service will not start

The Windows Defender Service Terminated with the following error

%%-2147023113

Removing it  returns the system to normal.

Anyone else experience this?

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-12-12T17:57:56+00:00

    Hi All,

    We have released KB3024777 to address issues that some customers were having with KB3004394. Customers who have Windows Updates enabled do not need to take any action. Customers who have disabled automatic updates will need to uninstall KB3004394 manually by following the guidance in KB3004394.

    Thank you.

    I had previously uninstalled KB3004394.

    Do I still need KB3024777?

    I assumed the certificate update is still needed, but KB3024777 doesn't appear in my Windows Update.

    Will this come down in a future update for the rest of us.

    OR

    Is it in KB3024777, and I need to manually download and install from the link provided.

    Thanks Much,

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  2. Anonymous
    2014-12-12T19:28:42+00:00

    Update was removed

    https://support.microsoft.com/kb/3004394

    Windows 8 have the same issue

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  3. Anonymous
    2014-12-12T22:56:24+00:00

    This update broke the Zune software on a windows 7 system, where it would report an instillation error. Running KB3004394 which I found in windows update, fixed the issue.

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  4. Anonymous
    2014-12-12T22:58:05+00:00

    I found that KB3024777 was in the update folder but it had to selected and installed manually.

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  5. Anonymous
    2014-12-12T23:58:36+00:00

    I did not have the problem you've reported after installing KB3004394 but I did experience Windows Defender disability and Onscreen Keyboard disability after installing upgrades KB2952664, KB3006121, and KB3006625. I don't know which one of these upgrades caused my problems because when I first discovered them, I uninstalled all upgrades included in that of 12/9/14 which included 11 individual upgrades, and then reinstalled each one manually one-by-one while rebooting and checking for the presence of the problems after each one. This was a time consuming process and frankly, after reading the purpose of each of the problem upgrades I've listed here, I didn't bother repeating the manual process for these three. I contacted Microsoft chat when I first noticed the disabilities and the rep had me complete the command prompt and msconfig.exe scan but to no avail. So, I guess this reply doesn't help your situation but maybe someone else who reads this may gain some insight.

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