Hi Patty,
Thank you for posting your query in Microsoft Community.
I understand the inconvenience caused to you. I will be glad to assist you with the Issue.
Before we proceed, we would require more information to assist you further.
- What happens when you try to play other game?
- Is this issue persists with this particular game?
- Do you receive any error code or message while playing the game?
Lets try the following steps and check if it helps to resolve the issue.
**Step 1:**Check if the game is compatible with the Windows 10 Operating system by visiting the following link:
http://www.microsoft.com/en-in/windows/compatibility/CompatCenter/Home
**Step 2:**I would suggest you to update your graphic card drivers and check if it helps.
You can update drivers from the Device Manager.
1. Right click on start button and click on **Device manager**.
2. Select
Display Drivers. 3. Right click on the Display drivers and select Properties 4. Click on the device tab and select Update driver.
Also try to install the latest drivers from the Game Manufacturer Website and check if the issue persists.
Try the above step and let us know if it helps. For further assistance feel free to post your queries in Microsoft forums. We will be glad to assist you.
Thanks