Error Code 0x80240438 when trying to download apps

Anonymous
2014-11-15T19:23:07+00:00

I am receiving the error code 0x80240438 when trying to download apps from the app store.  Any thoughts anyone?

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  1. Anonymous
    2014-11-15T20:15:58+00:00

    Same here! Very frustrated! Hope there is a fix soon. Only happening on my surface with 8.1.

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  2. Anonymous
    2014-11-15T20:07:27+00:00

    It would be nice if Microsoft would at least address the issue on its own help forum.  How frustrating!

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  3. Anonymous
    2014-11-15T20:04:25+00:00

    Same problem here, just now.  

    Hopefully a fix will come real soon.

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  4. Anonymous
    2014-11-15T19:58:42+00:00

    Looks like there is an issue with the App Store. Log shows problem connecting to  https://f2.ws.microsoft.com/v6/ClientWebService/client.asmx   Also, plenty of other people having an issue also.  Just had a friend across the country test it, same issue.  Appears MS has an issue.

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  5. Anonymous
    2014-11-15T19:47:34+00:00

    I am receiving the error code 0x80240438 when trying to download apps from the app store.  Any thoughts anyone?     

    I am having same problem any help would be great

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