Error Code 0x80240438 when trying to download apps

Anonymous
2014-11-15T19:23:07+00:00

I am receiving the error code 0x80240438 when trying to download apps from the app store.  Any thoughts anyone?

Windows for home | Previous Windows versions | Microsoft Store

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  1. Anonymous
    2014-11-15T20:22:53+00:00

    I just got off the phone with Microsoft 5 minutes ago and they said that it is working on their end and that to fix it I need to do a full system restore, even though this is happening on 4 different machines across 2 different MS accounts on 3 different networks/ISPs (no proxy)

    Yeah, I wouldn't believe that.  That would mean that magically all of sudden all these people need to do a full system restore?  Have to love customer service.

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  2. Anonymous
    2014-11-15T20:16:56+00:00

    I spent all morning trying to fix this issue and after an hour on the phone with Microsoft, I still don't have a fix. If this is a Microsoft issue, they are not aware of it. Very frustrating!

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  3. Anonymous
    2014-11-15T20:15:58+00:00

    Same here! Very frustrated! Hope there is a fix soon. Only happening on my surface with 8.1.

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  4. Anonymous
    2014-11-15T20:07:27+00:00

    It would be nice if Microsoft would at least address the issue on its own help forum.  How frustrating!

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  5. Anonymous
    2014-11-15T20:04:25+00:00

    Same problem here, just now.  

    Hopefully a fix will come real soon.

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