Windows 8.1 Store Not working

Anonymous
2014-12-26T13:26:41+00:00

Yesterday I upgraded to windows 8.1. after installing my programs, I launched the Windows Store, and to my surprise, it said: "We weren't able to connect to the Store. This might have happened because of a server problem or the network connection timed out. please wait a few moments and try again.(0x800072efd)

I googled the error code and visited multiple forums and followed the instructions, and after a few hours, it still said exactly the same. I have tried wsreset.exe, messing around with the firewall, tried refreshing my computer and rebooting multiple times. could anybody please help me with this problem?

sincerely,

Ryan

Windows for home | Previous Windows versions | Microsoft Store

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  1. Anonymous
    2014-12-27T08:57:32+00:00

    Hi Ryan,

    We understand your problem and appreciate your efforts to resolve your issue.

    This issue might be due to problem with Windows store registration settings.

    I suggest you to re-register store app and check if it works.

    Step 1: Re Register Windows store.

    1. Press Windows + X, Click on Command prompt (Admin).
    2. Copy the following command and paste in command prompt and press enter.

    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode –Register $Env:SystemRoot\WinStore\AppxManifest.XML

    Hope this information is helpful. Please get back to us if issue persist.

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  2. Anonymous
    2014-12-27T17:00:42+00:00

    thank you for the reply, but it doesn't work, could it be that it has to do with the activation key? when I upgraded i filled in my new activation code, but it displayed my old one from windows 7, could this have interference?

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  3. Anonymous
    2014-12-28T18:15:55+00:00

    Totally agree I have tried countless ways to fix it. None worked.

    I tried the 'windows' service where a technician fixes it over the internet. I gave up in the end because if the 'windows technician' fixed the problem WINDOWS CAUSED I would have to pay him. It is pointless!

    Apple don't treat it's users .... like this.

    I cant access any apps from the store which require a connection, and I cant access the store.

    My connection does work though, I can access the internet and play my games, but not on app store .etc.

    HELP!

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  4. Anonymous
    2014-12-28T21:22:05+00:00

    I can also do EVERYTHING except launching the windows store. all I want from it is one game, that's it.

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  5. Anonymous
    2014-12-28T23:54:12+00:00

    I can also do EVERYTHING except launching the windows store. all I want from it is one game, that's it.

    Some users apparently can get into Store apps at the Store but can't get into the Store first.

    So, try doing a web search for the game and specify where you expect the hit to be found.   E.g.

    "Angry Birds"  site:apps.microsoft.com

    That syntax works under both BING and Google.

    Good luck

    Robert Aldwinckle

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