Windows 8.1 Store Not working

Anonymous
2014-12-26T13:26:41+00:00

Yesterday I upgraded to windows 8.1. after installing my programs, I launched the Windows Store, and to my surprise, it said: "We weren't able to connect to the Store. This might have happened because of a server problem or the network connection timed out. please wait a few moments and try again.(0x800072efd)

I googled the error code and visited multiple forums and followed the instructions, and after a few hours, it still said exactly the same. I have tried wsreset.exe, messing around with the firewall, tried refreshing my computer and rebooting multiple times. could anybody please help me with this problem?

sincerely,

Ryan

Windows for home | Previous Windows versions | Microsoft Store

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  1. Anonymous
    2014-12-29T06:43:08+00:00

    Chipping in: I typed the powershell.... command of the first reply to this problem from Sachin in the command prompt (administrator), but nothing happened. What came back is below in the screenshot:

    Thank you.  That shows what "doesn't work" means.  Obviously there is a typo somewhere.

    Here is one of the usual references for this technique.  Let's look at the syntax given here:

    http://blogs.msdn.com/b/notime/archive/2013/10/18/fix-store-app-in-windows-8-1.aspx

    Oh. I see.  It looks like your first attempt worked but then you overtyped the . for the file extension with a comma?  That was a syntax error, so of course that "didn't work".

    FYI

    Robert

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  2. Anonymous
    2014-12-29T06:29:04+00:00

    Chipping in: I typed the powershell.... command of the first reply to this problem from Sachin in the command prompt (administrator), but nothing happened. What came back is below in the screenshot:

    The problem remains: cannot login to the Store, cannot install any application.

    Cheers,

    Danker

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  3. Anonymous
    2014-12-29T00:28:21+00:00

    I attempted that but I still failed to enter the store without the error... I would refresh windows 8.1 but it needs the installation CD, I only have the installation CD for Windows 8 though...

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  4. Anonymous
    2014-12-28T23:54:12+00:00

    I can also do EVERYTHING except launching the windows store. all I want from it is one game, that's it.

    Some users apparently can get into Store apps at the Store but can't get into the Store first.

    So, try doing a web search for the game and specify where you expect the hit to be found.   E.g.

    "Angry Birds"  site:apps.microsoft.com

    That syntax works under both BING and Google.

    Good luck

    Robert Aldwinckle

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  5. Anonymous
    2014-12-28T21:22:05+00:00

    I can also do EVERYTHING except launching the windows store. all I want from it is one game, that's it.

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