Hi,
Thank you for posting your query in Microsoft Community.
I understand your concern regarding the issue that you are facing.
You might be facing this issue if the program you are using is not compatible with Windows 10.
I suggest that you run the program in compatability mode and check if the issue persist. To change mode follow the steps below:
- R****ight clickon the application it and select Properties.
2**.** Click the Compatibility tab and then tick the box labelled Run this program in compatibility mode for.
- Select the version of Windows that the app worked in before and Click OK.
Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.
For further assistance, you can post your query in Microsoft Community.
Regards
Vanessa