Video controls are small - How to resize?

Anonymous
2014-10-08T22:05:58+00:00

I just got a new computer and every video I've watched the video controls (play button, video timeline, expand, etc) are all very small, on every website and on different video players. The video player size is fine, just not the controls. I've tried changing the resolution, it just changes the screen size, doesn't work. IE video controls seem to ok, but Firefox is where the issue is.

Laptop is a HP Envy 14 sleekbook.

Windows for home | Previous Windows versions | Accessibility

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2016-06-16T19:56:25+00:00

    Had this same problems on both my Surface devices. So, went to search the web. Found this thread and got frustrated... This is a well known problem with the Media player and Microsoft just won't even try to solve it. They sell you the Surfaces for thousands of $, advertising them as if they were the best of the best and then a big disappointment comes...

    I think this all thread is a big farce and an epic fail and disgrace for Microsoft Customer Service.

    As from answer #1 it is clearly seen, that they are familiar with the problem very good and they know that it's 100% Microsoft's bug. But the world will end before they will dare to admit it.

    This is why they are sending you to do tons of useless and irrelevant things from checking updates to completely re-installing your system. In a hope that at some point you'll decide to give up.

    SHAME ON YOU MICROSOFT Customer Service, for treating your customers this way. Epic Fail!

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  2. Anonymous
    2016-06-14T07:50:06+00:00

    I strongly disagree with your comment Mr. I think it is important to keep going with the same thread, to continue to highlight the emergency to fix this issue and the incompetency of Microsoft at dealing with issues.

    I just bought a Surface Pro, my first Windows laptop in 10 years, and I am uninspired to suffer a bug and then find that it has been something people has been complaining about for over 6 years....

    Please focus your efforts on escalating this in the troubleshoot priority list of the Windows teams rather than applying deceiving tactics to bury users' concerns.

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  3. Anonymous
    2016-03-24T06:14:26+00:00

     have to go slow with the pen

    Don't overlook using the Magnifier (Lens mode) or  Zoom.    <eg>

    In fact, right now even though I am using a mouse on a non-Touch screen for some reason my Magnifier Lens has sprouted the Touch Magnifier's lugs!  More quirks to learn and exploit.

    Windows 10.  Still an Adventure ("Twisty passages, all different.")


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  4. Anonymous
    2016-03-24T03:27:05+00:00

    It has happened since I received my new MS surface Book (I7, 16GB ram, NVidia) new from MS, no other programs installed. It is still happening today with all the updates they have pushed out. I even manually check for updates daily.

    Did you see the low quality of suggestions on the first few pages? I was shocked. I have done help desk / IT support from desktop to server for years and it is obvious from the first post that some of those suggestion were from completely noob help desk.

    Frustrating ! $2700 laptop with so many problems and such potential.

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  5. Anonymous
    2016-03-24T03:20:52+00:00

    Those suggestions by http://www.windowscentral.com/how-make-text-apps-bigger-windows-10

     don't work everywhere / in all programs just in some places. I have a new MS Surface book, it is a beutiful machine but Windows 10 holds it back. MS took a step back in windows 10. Controls in many programs (Microsoft's windows 10 programs and aftermarket ones too) are tiny, small enough that i have to go slow with the pen. It is a bad scaling problem.

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