Error 800F0922 when installing a particular KB3022345

Hi lenjanes,

Yep, still a problem for me - especially as i had to go into hospital, a couple of days after reporting the problem with this ...22345 Update - and making my feelings known to someone i believed was from Windows. A friend has been doing the Updates since (the 2nd Tuesday ones), and the ones that have popped up since (10 optional a few days ago, plus 1 important - he got the 10, but not the other - and after the restart, there was no sign of the important Update - and he didn't make a note of the code!)

• So i'm a couple of days home - e-mail box heaving! - Including the e-mail from Windows re: Updating us to Windows 10 - which you may well have received. Packed with details of necessary Updates, that have to be installed in a particular order - No mention of the Update from hell - which i've tried again to Install via 'Windows Help - Updates' (no luck)

So, all in all - it's a bit of a conundrum regarding the Updates (and the e-mail from Windows) - plus all the multitude of ideas / possible fixes that other people on the forum have put forth.

As regards whether it's worth worrying about....? I think only Windows have the answer to that - and their 'Help Section' honestly seems to be a waste of time and energy. My hope is that all this mess they've created will be addressed in their next (hopefully very soon) 'Announcement'. - Or another possibilty, find a reputable local Computer Dealer, and ask them for a quote, and see if they can sort it out for a decent sum.

The best of luck in any event - and here's hoping we (and other users) get sorted!

John (Footprint)

Hi susan,

Thanks for coming up with some info on this problem...I am a bit confused with your repy...We were told that this update was optional and that we can hide it...Now you have come up with this is part of W10..So now there are probably thousands of people who have hiden this update that have not come on here to find out any information, who might now miss out on W10 launch or worse still have to find out how to repair this update so that they can install W10.. So now can we get MS to confirm that this update is not an option, but a very important one..It would be nice if someone from MS could just pop in and give us some info...

Thanks for your help.

len

Len, I completely agree with you on this one. There has been so much confusion that Microsoft need to formally address it.

Susan, Thanks for the offer of getting someone from Microsoft on this forum - I really don't have any confidence in them doing that though. I will also contact someone directly in Microsoft as well to try and get something sorted. A couple of the people I used to work with who also worked in Redmond have now left so I can't contact them about it, but I do have some direct contact with one of the founders who is still involved with Microsoft in a consultancy way who might help this situation. I will also PM you as well.

Regards

Infinidim

Hi susan,

Thanks for coming up with some info on this problem...I am a bit confused with your repy...We were told that this update was optional and that we can hide it...Now you have come up with this is part of W10..So now there are probably thousands of people who have hiden this update that have not come on here to find out any information, who might now miss out on W10 launch or worse still have to find out how to repair this update so that they can install W10.. So now can we get MS to confirm that this update is not an option, but a very important one..It would be nice if someone from MS could just pop in and give us some info...

Thanks for your help.

len

In your case of reporting corruption the best way to determine what has happened is to open a case.  Don't assume they can repro this.  Don't assume they are aware of the corruption.  Don't assume it is actually corruption it could be that the dism reporting is incorrect.

Because you have an impacted machine I need your help to open a support case.  Please email me at susan-at-msmvps.com (change the -at- to @)

In the meantime I've asked in a venue that I do have access to for someone from Microsoft to come back to these threads and let us know what's going on.