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Hi,
Thank you for contacting Microsoft Community. I will surely help you.
This update is provided as an Optional Update through Windows Update for the Windows 8.1 Operating System.
Refer the article to know how to get this Update:
https://support.microsoft.com/en-us/kb/2976978
Hope this information helps. Reply to the post with an updated status of the issue to assist you further.
I am having the same problem with my new HP
Please MS Help
Same here,
Just bought this Allienware laptop and face that problem.
please MS help!
Same here. I've tried downloading and installing KB2976978 4 times and each time it tells me I have installed successfully, even shows up in my update history as being installed successfully, but alas the troubleshooter tells me it isn't installed. It's driving me nuts
Microsoft is running me in circles. I try an use the Windows update catalog and the browser setting is supposedly wrong. I check and I have the correct setting. It says I don't have KB2976978 when it was installed 15 July 2015 successfully. I have Explorer 11 and it tells me I can't do something because I need a browser newer than Explorer 6. I have 5 computers all eligible for upgrade and none have the app.
Makes me want to quit Microsoft or just stay at 8.1 pro.
