Unable to uninstall update KB2952664

Anonymous
2015-03-05T09:13:21+00:00

My Win 7 64bit laptop recently installed update KB2952664, which sent everything to a grinding halt. Through a combination of research and spending a whole weekend uninstalling different updates I pinned down the problem to this update.

I can uninstall the update, which brings the laptop back to life, but it immediately shows up again in the installed updates panel. If I restart the laptop after uninstalling the update the problem immediately returns.

Why is the update magically reappearing and how do I remove it for good?

Thanks!

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2015-07-16T00:36:12+00:00

    Thanks!!!!!! 

    Your method enabled me to finally clean out the KB2952664 mess.  I had left a couple of machines on automatic update and they received the update by mistake. 

    wusa.exe /norestart /uninstall /kb:2952664

    On our computers this command doesn't help.  The command runs and finishes without error, but KB2952664 is not uninstalled.   Perhaps because so many different versions of KB2952664 were installed on top of each other?  The other KBxxxxxxx uninstall commands worked well, so it seems to be a specific KB2952664 problem 

    dism /online /get-packages | findstr KB2952664

    Very helpful, with this line I could see all the different KB2952664 versions.  Some machines had 9 of them!

    dism /online /remove-package /PackageName:Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.1.3

    This removes version 6.1.1.3 only.  On machines that also have versions 6.1.0.12, 6.1.3.0, 6.1.7.4, 6.1.8.2, etc. etc. this command must be repeated with the appropriate version numbers

    On some of my machines three specific versions cause an "invalid package" error:

    /remove-package /PackageName:Package_1_for_KB2952664~31bf3856ad364e35~amd64~~6.1.0.12

    /remove-package /PackageName:Package_3_for_KB2952664~31bf3856ad364e35~amd64~~6.1.0.12

    /remove-package /PackageName:Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.0.12

    Oddly enough they were removed anyway! 

    Run a final  Get-HotFix -id KB2952664  command , and the output should be something like:

    Get-HotFix : This command cannot find hot-fix on the machine 'localhost'. Verify the input and Run your command again.

    At line:1 char:11

    • Get-HotFix <<<<  -id KB2952664

        + CategoryInfo          : ObjectNotFound: (:) [Get-HotFix], ArgumentException

        + FullyQualifiedErrorId : GetHotFixNoEntriesFound,Microsoft.PowerShell.Commands.GetHotFixCommand

    Which translates to: "KB2952664 not found";  Success!!!

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  2. Anonymous
    2015-07-16T00:11:40+00:00
    1. Can you explain why you are suggesting I uninstall 7 files?
    2. Why would I do the uninstall of the 8.1 files?
    3. What is the purpose of the findstr command?
    4. What does the remove command do and can I copy and paste this long command?

    I didn't suggest or recommend any of the above.

    Please stick to your own thread. Thank you.

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  3. Anonymous
    2015-07-15T15:24:54+00:00
    1. Can you explain why you are suggesting I uninstall 7 files?
    2. Why would I do the uninstall of the 8.1 files?
    3. What is the purpose of the findstr command?
    4. What does the remove command do and can I copy and paste this long command?

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  4. Anonymous
    2015-07-15T00:43:13+00:00

    KB2952664 always come back on list's Windows Update.

    It can't permanant hide.

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  5. Anonymous
    2015-07-13T18:55:04+00:00

    Try the following commands...

    Why?  I've never installed KB2952664 so I don't need to uninstall it.  Besides, this is a Windows 7-specific thread so many of the KBs in your Commands wouldn't be installed to begin with.

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