Unable to uninstall update KB2952664

Anonymous
2015-03-05T09:13:21+00:00

My Win 7 64bit laptop recently installed update KB2952664, which sent everything to a grinding halt. Through a combination of research and spending a whole weekend uninstalling different updates I pinned down the problem to this update.

I can uninstall the update, which brings the laptop back to life, but it immediately shows up again in the installed updates panel. If I restart the laptop after uninstalling the update the problem immediately returns.

Why is the update magically reappearing and how do I remove it for good?

Thanks!

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2015-06-16T10:41:24+00:00

    I am having the exact same problem...  As lead up to this problem I have the   configuring Windows updates  which leads to reverting changes and no prior recommendations  for the reverting problem worked... At this point based on all the concern with KB2952664 I am trying to uninstall and hide hoping my system will get back to normal.

    Repeat I get same problem  I uninstall from Windows Update and immediately the KB2952664 is back in the installed list

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  2. Anonymous
    2015-06-16T08:28:57+00:00

    no command line to block KB2952664 ?

    It came back immedialty  every reboot. Can't choose to hide.

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  3. Anonymous
    2015-06-07T01:18:23+00:00

    Hello PA Bear MSMVP I have tried the steps above  but under install updated its still showing KB2952664 as 6/6/2015 every time I time I uninstall it seems reload it I even tried hide it what else can I try

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  4. Anonymous
    2015-03-06T22:20:56+00:00

    Let's see if we can outsmart Windows Update! <wink>

    1. Uninstall KB2952664 again, if need be.

    2a. Open Internet Explorer (only!) to http://windows.microsoft.com/en-us/windows-vista/windows-update-error-8000ffff [ignore the title & references to Vista].

    2b. Ignoring any "Not recommended" or similar warnings, run Fix It (#50202) in DEFAULT and then AGGRESSIVE modes. [1]

    1. Reboot then immediately run another manual check for updates & hide KB2952664 once more.
    2. Reply to this post with a status report.

    Good luck!

    ===========================================================

    [1] Full Disclosure: Running the Fix It in AGGRESSIVE mode will delete your Update History but not the list of Installed Updates.

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  5. Anonymous
    2015-03-05T23:45:32+00:00

    KB2952664 is an optional, non-security update (yes, even though it may be offered as an Importantupdate). Feel free to hide it & move on with your life.

    1. Uninstall KB2952664 & reboot, then...
    2. IMMEDIATELY run a manual check for updates & hide KB2952664 before Automatic Updates can install it again.

       • HOW TO run a manual check for updates

         http://windows.microsoft.com/en-us/windows/is-computer-up-to-date

       • HOW TO Hide an Update or Restore a Hidden Update

         http://www.sevenforums.com/tutorials/24376-windows-update-hide-restore-hidden-updates.html

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