Unable to uninstall update KB2952664

Anonymous
2015-03-05T09:13:21+00:00

My Win 7 64bit laptop recently installed update KB2952664, which sent everything to a grinding halt. Through a combination of research and spending a whole weekend uninstalling different updates I pinned down the problem to this update.

I can uninstall the update, which brings the laptop back to life, but it immediately shows up again in the installed updates panel. If I restart the laptop after uninstalling the update the problem immediately returns.

Why is the update magically reappearing and how do I remove it for good?

Thanks!

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2015-10-20T17:51:28+00:00

    That's because there are so many different versions of KB2952664.  If your wifes' PC was on automatic update it probably has more than one version installed on top of one another.  The regular uninstall option only uninstalls one of them.  Did you try the PowerShell commands higher up in this thread?

    To find all versions installed:

    dism /online /get-packages | findstr KB2952664

    To delete one version (6.1.1.3)

    dism /online /remove-package /PackageName:Package_for_KB2952664~31bf3856ad364e35~amd64~~6.1.1.3

    Good luck!

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  2. Anonymous
    2015-10-20T11:09:41+00:00

    The problem is, when you reboot, KB2952664 is AUTOMATICALLY being reinstalled again on my wifes' & Home Premium desktop. I am livid about this "act of piracy" on the part of Microsoft!

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  3. Anonymous
    2015-08-20T19:24:42+00:00

    Sorry. Message misplaced

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  4. Anonymous
    2015-08-20T18:27:41+00:00

    Why should I do that?

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  5. Anonymous
    2015-08-19T18:53:45+00:00

    Better do this:

    1. Uninstall KB2952664 
    2. Tell Windows Update to look for updates

    3 Hide KB2952664 update

    4 Reboot

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