KB3033929 fails to install and cause a minor "infinite" loop

Anonymous
2015-03-11T13:12:48+00:00

I'm having problems with the KB3033929 update from the latest run of Tuesday patches. After installation the PC reboots, but during the boot up configuration of the patch it fails and Windows starts reverting the configuration and reboots. And then it starts all over again a couple of times until it eventually boot into Windows. I looked into Windows' setup logs and found the following:  

  • A reboot is necessary before package KB3033929 can be changed to the Installed state.
  • Package KB3033929 failed to be changed to the Installed state. Status: 0x80004005.
  • Initiating changes for package KB3033929. Current state is Invalid Installed. Target state is Staged. Client id: WindowsUpdateAgent.
  • Package KB3033929 was successfully changed to the Staged state.

So what is wrong?

https://support.microsoft.com/kb/3033929

System information:

Windows 7 Home Premium x64 (ver. 6.1.7601)

HP Envy 14-1090eo Core i5 14.5"

Software running in the background:

CrashPlan 3+ Backup

Dropbox

Avast!

Secunia PSI

OneDrive

Thermo Scientific control module for a UHPLC System

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-03-13T11:09:43+00:00
    1. In Windows Explorer [WinKey+E], navigate to & right-click on:
    • **C:\Program Files**Avast Software <=this folder

    Select PROPERTIES: What's the CREATED date displayed on the resulting GENERAL tab?

    1. Why and how long has MalwareBytes Anti-Malware (MBAM) been installed? Is it MBAM Premium or MBAM Free? Has MBAM ever detected & quarantined anything?
    2. Are you in the habit of using "Registry cleaners" (e.g., Registry Mechanic; System Mechanic; RegCure; RegClean Pro; Advanced SystemCare; Registry Booster; McAfee QuickClean; AVG PC TuneUp; Norton Registry Cleaner; PCTools Optimiser; SpeedUpMyPC; PC Doctor; TuneUp Utilities; WinMaximizer; WinSweeper; Comodo System Cleaner; Advanced System Optimizer; CCleaner's Registry Cleaner component)?
    1. Created March 6, 2015. That is around the time the latest version was released.
    2. Created June 30, 2014 and it is the free version. I installed it so I could help a friend navigate the program over the phone to remove some adware toolbars. I have never detected or quarantined anything and I rarely use it if ever.
    3. Occasionally I use CCleaner's (free version v5.03.5128, installed since August 10, 2013) reg cleaner component to remove footprints from uninstalled software.

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  2. Anonymous
    2015-03-13T13:48:10+00:00

    For me it was KB3035131 hanging an HP workstation before CTRL ALT DEL. No dual booting, only one HD but uninstalling the patch from safe mode has sorted things.

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  3. Anonymous
    2015-03-13T21:41:28+00:00

    Hello everybody, I had the same problem, the solution is:

    Reboot and press F5 or F8, then you go to "Advanced startup options" (by press F8 in my case) and then go to "System Recovery Options", after you sign in as administrator you go to "System Image Recovery" and skip the popup windows and go to find the image to recovery, here you can see the units you have: C:, D:..., you go to the system unit, in my case: C: and go to folder \Windows\WinSxS and then rename the pending.xml archive as pending2.xml and then restart.

    You also can go to "Command Prompt" in "System Recovery Options" and write the following:

    cd C:\Windows\WinSxS

    ren pending.xml pending2.xml

    exit

    And then restart, Note: C or D or E depending of letter of System Unit, Note: Also can write rm pending.xml to deletethe archive.

    Finally you uninstall the respective update package which causes problems.

    I expected this can be a helpful for you.

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  4. Anonymous
    2015-03-13T23:44:02+00:00

    @Shodan2k only! =>

    First things first...

    Assuming your problem has not been resolved (or your question has not been answered to your satisfaction), please unmark*michaelp52's* reply as ANSWER then don't mark any other replies as ANSWER unless & until your problems have been resolved. Please do this now, before replying to this post, to avoid confusion. Thank you.

    
    1. What anti-virus application was installed prior to 06 March 2015, was your subscription (if any) still current, and did you uninstall it before you installed Avast Free?
    
    2. Do you have backups of ALL the changes CCleaner's Registry Cleaner has EVER made to the computer? [1]
    
    ===========================================================  
    
    [1] Injudicious use of registry cleaners may be playing a role here. TIP: If you ever again think your Registry needs to be cleaned, repaired, boosted, tuned-up, cured, tweaked, fixed, maximized, "swept" or optimised (it doesn't), read
    **[this article](http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/?p=2853053)** (and related links cited therein) then draw your own conclusions. Also related =&gt;
    [http://support.microsoft.com/kb/2563254](http://support.microsoft.com/kb/2563254)
    

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  5. Anonymous
    2015-03-14T03:49:02+00:00

    This issue is front page everywhere yet someone asks whether you have MBAM installed. 

    "Has Microsoft’s latest Windows 7 update got your computer in an endless restart loop and you don’t know how to fix it? You’re not alone. Apparently a lot of Windows 7 users are having the same problem.

    The patch doesn’t fix any particularly alarming vulnerabilities, so users who have yet to update to KB3033929 should avoid installing the update until Microsoft issues another fix. iDigitalTimes has reached out to Microsoft for comment, but so far the company has not responded our inquiries about when a fix might arrive.

    In the meantime, if you’ve already installed the Windows 7 KB3033929 update and are now stuck in that endless restart loop there are ways to get out of it. "

    http://www.idigitaltimes.com/how-fix-windows-7-update-reboot-loop-problems-microsofts-kb3033929-patch-causing-422816

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