KB3033929 fails to install and cause a minor "infinite" loop

Anonymous
2015-03-11T13:12:48+00:00

I'm having problems with the KB3033929 update from the latest run of Tuesday patches. After installation the PC reboots, but during the boot up configuration of the patch it fails and Windows starts reverting the configuration and reboots. And then it starts all over again a couple of times until it eventually boot into Windows. I looked into Windows' setup logs and found the following:  

  • A reboot is necessary before package KB3033929 can be changed to the Installed state.
  • Package KB3033929 failed to be changed to the Installed state. Status: 0x80004005.
  • Initiating changes for package KB3033929. Current state is Invalid Installed. Target state is Staged. Client id: WindowsUpdateAgent.
  • Package KB3033929 was successfully changed to the Staged state.

So what is wrong?

https://support.microsoft.com/kb/3033929

System information:

Windows 7 Home Premium x64 (ver. 6.1.7601)

HP Envy 14-1090eo Core i5 14.5"

Software running in the background:

CrashPlan 3+ Backup

Dropbox

Avast!

Secunia PSI

OneDrive

Thermo Scientific control module for a UHPLC System

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2015-03-12T12:23:06+00:00

    Exactly the same problem with my Windows 7 Pro 64 bit installation. KB3035131 installed OK - not sure why that might be significant. Machine is Intel Core i5 with Windows installed on SSD and My Documents, etc on HDD - Similar setup to ohir with GRUB bootloader. Installation error message was 80004005 similar to Shodan2k.

    No such problem on another Windows 7 Home Edition PC or my Windows 8.1 64 bit laptop - all the latest updates installed OK.

    No choice but to disable automatic updates on my primary desktop until a fix is available. I need to avoid the pain of a complete reinstall. I wonder how long it will take Microsoft to resolve??

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  2. Anonymous
    2015-03-12T13:28:28+00:00

    OK - after browsing around I found that the problem appears to be associated with the bootloader. My system is dual boot. I have Windows on one SSD with its original bootloader. Another SSD holds Ubuntu 14.10 with a GRUB bootloader - this is set to boot first in the BIOS. My files are on a separate HDD.

    Here's what worked for me.

    1. Set the Windows drive to be the boot drive in the BIOS.
    2. Reboot into Windows (i.e., avoiding GRUB).
    3. Run Microsoft Update again and allow the install to complete along with restart. It did so without any issues.
    4. Restart computer and reset BIOS to place the Ubuntu SSD first in the boot order.
    5. All working normally and confirmed that KB3033929 has been installed.

    Not sure why the bootloader should be a problem. I have another machine that runs Windows 7 Home and Ubuntu on a partitioned drive - GRUB is the bootloader and yet there were no issues with the update. Could it be that the 64 bit update is the problem??

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    40+ people found this answer helpful.
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  3. Anonymous
    2015-03-12T13:34:31+00:00

    my bootloader is patch by PatchPae. so also not orginal

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  4. Anonymous
    2015-03-12T15:45:33+00:00

    my is 32 bit

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  5. Anonymous
    2015-03-12T16:09:57+00:00

    I would like to thank michaelp52 on the advice. I think it really works. All my workstations configured with GRUP as a bootloader recovered as soon as I changed the boot order.

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