I'm having problems with the KB3033929 update from the latest run of Tuesday patches. After installation the PC reboots, but during the boot up configuration of the patch it fails and Windows starts reverting the configuration and reboots. And then it starts all over again a couple of times until it eventually boot into Windows. I looked into Windows' setup logs and found the following: A reboot is necessary before package KB3033929 can be changed to the Installed state. Package KB3033929 failed to be changed to the Installed state. Status: 0x80004005. Initiating changes for package KB3033929. Current state is Invalid Installed. Target state is Staged. Client id: WindowsUpdateAgent. Package KB3033929 was successfully changed to the Staged state. So what is wrong? https://support.microsoft.com/kb/3033929 System information: Windows 7 Home Premium x64 (ver. 6.1.7601) HP Envy 14-1090eo Core i5 14.5" Software running in the background: CrashPlan 3+ Backup Dropbox Avast! Secunia PSI OneDrive Thermo Scientific control module for a UHPLC System

After the updates yesterday, my computer is also stuck in the loop but does not eventually boot. I cannot get it into safe mode. I placed the OS disk in the drive and received the prompt "hit any key to boot from disk". I hit the any key and it acts like it is going to continue but goes right back into the loop. Have not had any success getting out of this loop.

After the updates yesterday, my computer is also stuck in the loop but does not eventually boot. I cannot get it into safe mode. I placed the OS disk in the drive and received the prompt "hit any key to boot from disk". I hit the any key and it acts like it is going to continue but goes right back into the loop. Have not had any success getting out of this loop. Have you tried a System Restore to a point(day before yesterday) before the update was installed. Be sure to disable Windows Update as soon as the restore is done to prevent the KB from being re-installed. Then, manually download and install KB3035131 first, then KB3033929 second. If that goes well, you can turn Windows Update back on and all the others should go smoothly.

Have not had any success getting out of this loop. Have you tried a System Restore to a point(day before yesterday) before the update was installed. Be sure to disable Windows Update as soon as the restore is done to prevent the KB from being re-installed. Then, manually download and install KB3035131 first, then KB3033929 second. If that goes well, you can turn Windows Update back on and all the others should go smoothly. Thanks very much for your quick reply. Unfortunately, I am unable to do anything as I am unable to end the loop. That is the first step I need to accomplish to be able to move on to attempt anything further. Unable to get to safe mode. Unable to boot from disk. Unable to get to dos prompt.

I did not install KB3033929 and I see that it is no longer being offered. edit: Nevermind. I forgot I hid the update. Still wondering why it hasn't been pulled or reissued. Not planning to install until there is some action from MS related to it.

Have not had any success getting out of this loop. Have you tried a System Restore to a point(day before yesterday) before the update was installed. Be sure to disable Windows Update as soon as the restore is done to prevent the KB from being re-installed. Then, manually download and install KB3035131 first, then KB3033929 second. If that goes well, you can turn Windows Update back on and all the others should go smoothly. Thanks very much for your quick reply. Unfortunately, I am unable to do anything as I am unable to end the loop. That is the first step I need to accomplish to be able to move on to attempt anything further. Unable to get to safe mode. Unable to boot from disk. Unable to get to dos prompt. If you have an HP desktop/laptop try holding down the F8 key when you do a complete boot up or restart. Laptop/desktop will make beeping noises and get you to safemode window. If you do get to safemode try using the startup with networking option listed and don't run any other services, ie. messenger, facebook, skype. Run your antivirus program. You may have to do a search if not on desktop window. If no viruses make sure your antivirus program is up to date. In Norton you would run LiveUpdate. Norton will show an error: NORTON AUTO FiX with error codes 8504, 104. Stop what your doing and have Norton remote and fix. Very complicated and long process of uninstall Norton and reinstall, let them mess with your registry, that's if your using Norton. Norton will need your keycode or pin for a reinstall. I didn't see anywhere in your threads what antivirus/Windows? you may be using. Some of the Microsoft Updates installed on 3/23/15 caused issues with Windows 7 64 bit, Vista, XP, this is according to Norton Support on 3/27/15. I did the system restore point to get rid of updates and it made matters worse. I had no browser functions and it wasn't caused by a network/router issue. This is why using safemode gave me access to a functioning browser, ie. Internet Explorer 11 and then I called Norton for remote support and ask for level 2 support.

KB3033929 fails to install and cause a minor "infinite" loop

Anonymous

I'm having problems with the KB3033929 update from the latest run of Tuesday patches. After installation the PC reboots, but during the boot up configuration of the patch it fails and Windows starts reverting the configuration and reboots. And then it starts all over again a couple of times until it eventually boot into Windows. I looked into Windows' setup logs and found the following:

A reboot is necessary before package KB3033929 can be changed to the Installed state.
Package KB3033929 failed to be changed to the Installed state. Status: 0x80004005.
Initiating changes for package KB3033929. Current state is Invalid Installed. Target state is Staged. Client id: WindowsUpdateAgent.
Package KB3033929 was successfully changed to the Staged state.

So what is wrong?

https://support.microsoft.com/kb/3033929

System information:

Windows 7 Home Premium x64 (ver. 6.1.7601)

HP Envy 14-1090eo Core i5 14.5"

Software running in the background:

CrashPlan 3+ Backup

Dropbox

Avast!

Secunia PSI

OneDrive

Thermo Scientific control module for a UHPLC System

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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108 answers

Anonymous

2015-03-26T01:05:20+00:00

After the updates yesterday, my computer is also stuck in the loop but does not eventually boot. I cannot get it into safe mode. I placed the OS disk in the drive and received the prompt "hit any key to boot from disk". I hit the any key and it acts like it is going to continue but goes right back into the loop.

Have not had any success getting out of this loop.
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Anonymous

2015-03-26T01:21:27+00:00

After the updates yesterday, my computer is also stuck in the loop but does not eventually boot. I cannot get it into safe mode. I placed the OS disk in the drive and received the prompt "hit any key to boot from disk". I hit the any key and it acts like it is going to continue but goes right back into the loop.

Have not had any success getting out of this loop.

Have you tried a System Restore to a point(day before yesterday) before the update was installed. Be sure to disable Windows Update as soon as the restore is done to prevent the KB from being re-installed.

Then, manually download and install KB3035131 first, then KB3033929 second. If that goes well, you can turn Windows Update back on and all the others should go smoothly.
Was this answer helpful?

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Anonymous

2015-03-26T14:46:19+00:00

Have not had any success getting out of this loop.

Have you tried a System Restore to a point(day before yesterday) before the update was installed. Be sure to disable Windows Update as soon as the restore is done to prevent the KB from being re-installed.

Then, manually download and install KB3035131 first, then KB3033929 second. If that goes well, you can turn Windows Update back on and all the others should go smoothly.

Thanks very much for your quick reply. Unfortunately, I am unable to do anything as I am unable to end the loop. That is the first step I need to accomplish to be able to move on to attempt anything further.

Unable to get to safe mode. Unable to boot from disk. Unable to get to dos prompt.
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Anonymous

2015-03-28T16:20:23+00:00

I did not install KB3033929 and I see that it is no longer being offered.

edit: Nevermind. I forgot I hid the update. Still wondering why it hasn't been pulled or reissued. Not planning to install until there is some action from MS related to it.
Was this answer helpful?

1 person found this answer helpful.

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Anonymous

2015-03-28T18:54:24+00:00
Have not had any success getting out of this loop.

Have you tried a System Restore to a point(day before yesterday) before the update was installed. Be sure to disable Windows Update as soon as the restore is done to prevent the KB from being re-installed.

Then, manually download and install KB3035131 first, then KB3033929 second. If that goes well, you can turn Windows Update back on and all the others should go smoothly.

Thanks very much for your quick reply. Unfortunately, I am unable to do anything as I am unable to end the loop. That is the first step I need to accomplish to be able to move on to attempt anything further.

Unable to get to safe mode. Unable to boot from disk. Unable to get to dos prompt.

If you have an HP desktop/laptop try holding down the F8 key when you do a complete boot up or restart. Laptop/desktop will make beeping noises and get you to safemode window. If you do get to safemode try using the startup with networking option listed and don't run any other services, ie. messenger, facebook, skype.
1. Run your antivirus program. You may have to do a search if not on desktop window.
2. If no viruses make sure your antivirus program is up to date. In Norton you would run LiveUpdate. Norton will show an error: NORTON AUTO FiX with error codes 8504, 104. Stop what your doing and have Norton remote and fix. Very complicated and long process of uninstall Norton and reinstall, let them mess with your registry, that's if your using Norton. Norton will need your keycode or pin for a reinstall. I didn't see anywhere in your threads what antivirus/Windows? you may be using. Some of the Microsoft Updates installed on 3/23/15 caused issues with Windows 7 64 bit, Vista, XP, this is according to Norton Support on 3/27/15. I did the system restore point to get rid of updates and it made matters worse. I had no browser functions and it wasn't caused by a network/router issue. This is why using safemode gave me access to a functioning browser, ie. Internet Explorer 11 and then I called Norton for remote support and ask for level 2 support.
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