KB3033929 fails to install and cause a minor "infinite" loop

Anonymous
2015-03-11T13:12:48+00:00

I'm having problems with the KB3033929 update from the latest run of Tuesday patches. After installation the PC reboots, but during the boot up configuration of the patch it fails and Windows starts reverting the configuration and reboots. And then it starts all over again a couple of times until it eventually boot into Windows. I looked into Windows' setup logs and found the following:  

  • A reboot is necessary before package KB3033929 can be changed to the Installed state.
  • Package KB3033929 failed to be changed to the Installed state. Status: 0x80004005.
  • Initiating changes for package KB3033929. Current state is Invalid Installed. Target state is Staged. Client id: WindowsUpdateAgent.
  • Package KB3033929 was successfully changed to the Staged state.

So what is wrong?

https://support.microsoft.com/kb/3033929

System information:

Windows 7 Home Premium x64 (ver. 6.1.7601)

HP Envy 14-1090eo Core i5 14.5"

Software running in the background:

CrashPlan 3+ Backup

Dropbox

Avast!

Secunia PSI

OneDrive

Thermo Scientific control module for a UHPLC System

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2015-03-19T14:28:54+00:00

    I recently went through this issue and finally was able to get the update to install by using MS-Config to set the computer to do a diagnostic start-up, installing the update, then rebooting into diagnostic mode. The update installed and I then rebooted in normal mode.

    Either that or my ninth attempt was the charm!

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  2. Anonymous
    2015-03-19T15:33:28+00:00

    Hello Folks,

    Just to add my 2 cents:

    Computer is Gateway NV53

    Equipped with:

    AMD Turion II X2 M500

    500GB hdd

    4GB Mem

    Running Win7 Home SP1 64-bit

    Laptop has been up to date until this Update KB3033939, but it also has KB3035131(which was installed 3/2015, and still is) and KB2949927(which was installed 10/2014, and still is).  After going back to a previous setpoint to make it boot, I disabled Auto Updates and ran Manual Updates, selected OUT KB3033939 and (re)-installed all other Updates.

    I did try to again install KB3033939 but was forced to go back and repeat above procedure to make the machine boot.

    As of now I haven't tried to uninstall these updates; KB3035131 and KB2949927, then install KB3033939, but am willing to try.

    What do you guys think?:

    Please refer:  https://www.404techsupport.com/2015/03/kb3033929-may-cause-update-revert-and-reboot-for-windows-7/

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  3. Anonymous
    2015-03-19T19:31:43+00:00

    Win 7 Pro SP1

    Dell Vostro 430

    Intel i5

    4GB RAM

    Single 500GB HD

    All 14 machines in our office are Win 7 Pro Dells of similar vintage, only one is caught in this infinite loop of KB3033929 AND KB3035131 SINCE 3/12/2015. Update History shows the two successfully installed 13 times since 3/12. Yet, still wants to restart and install

    Oddly, several other updates have installed since then -Definition for Windows Defender KB915597(Def 1.193.2482.0) on 3/13/ and (Def 1.193.2869.0) on 3/17, also Hotfix for Windows KB947821 on 3/17

    Also, IE 11 crashes since this problem arose. KB3032359 Cumulative Security Update for Internet Explorer for Windows 7 was installed on 3/11

    I have tried System Restore to dates before the problem several times, no luck. WindowsFixIt didn't work. MS Update Repair Tool - no luck, etc, etc

    This is a major problem because it is on the company CFO's desktop. A Win 7 re-install is a no-go because this PC has old accounting/ERP software to which we no longer have licenses. All that data is needed in case of an audit.

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  4. Anonymous
    2015-03-19T19:50:05+00:00

    All 14 machines in our office are Win 7 Pro Dells of similar vintage, only one is caught in this infinite loop of KB3033929 AND KB3035131 SINCE 3/12/2015...This is a major problem because it is on the company CFO's desktop. A Win 7 re-install is a no-go because this PC has old accounting/ERP software to which we no longer have licenses. All that data is needed in case of an audit.

    This is a Consumer-specific, peer-to-peer support forum. You will find appropriate support in the Win7 IT Pro-specific forums: http://social.technet.microsoft.com/Forums/windows/en-US/home#category=w7itpro

    The above notwithstanding, tell your CFO to stop running Disk Cleanup with the "Windows Update cleanup" option disabled & see if the behavior continues to persist.

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  5. Anonymous
    2015-03-19T20:17:25+00:00

    This is a Consumer-specific, peer-to-peer support forum. You will find appropriate support in the Win7 IT Pro-specific forums: http://social.technet.microsoft.com/Forums/windows/en-US/home#category=w7itpro 

    Will do, thanks for the tip

    Just looked and boards are burning up with this one

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