KB3033929 fails to install and cause a minor "infinite" loop

Anonymous
2015-03-11T13:12:48+00:00

I'm having problems with the KB3033929 update from the latest run of Tuesday patches. After installation the PC reboots, but during the boot up configuration of the patch it fails and Windows starts reverting the configuration and reboots. And then it starts all over again a couple of times until it eventually boot into Windows. I looked into Windows' setup logs and found the following:  

  • A reboot is necessary before package KB3033929 can be changed to the Installed state.
  • Package KB3033929 failed to be changed to the Installed state. Status: 0x80004005.
  • Initiating changes for package KB3033929. Current state is Invalid Installed. Target state is Staged. Client id: WindowsUpdateAgent.
  • Package KB3033929 was successfully changed to the Staged state.

So what is wrong?

https://support.microsoft.com/kb/3033929

System information:

Windows 7 Home Premium x64 (ver. 6.1.7601)

HP Envy 14-1090eo Core i5 14.5"

Software running in the background:

CrashPlan 3+ Backup

Dropbox

Avast!

Secunia PSI

OneDrive

Thermo Scientific control module for a UHPLC System

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-03-31T14:22:24+00:00

    None of the previous solutions worked for me.

    The error in the CBS.log file was -

    BFSVC: BfspCopyFile(C:\Windows\boot\PCAT\bootmgr, \\?\GLOBALROOT\Device\HarddiskVolume4\Boot\bootmgr) failed! (Attempt 1 of 60) Last Error = 0x70
    

    My problem was that the hidden 100MB "System Reserved" partition was full.

    Kaspersky Internet Suite was the culprit!!

    I found a program that could delete files in the hidden partition -

    http://www.coderforlife.com/projects/win7boot/extras/#OpenHiddenSystemDrive

    that allowed the Hidden "System Reserved" partition  to be seen in Windows Explorer and I deleted all the Kaspersky files freeing up 72MB.

    The update then installed correctly.

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  2. Anonymous
    2015-03-29T03:17:45+00:00

    We also ran into this issue...dual boot with Kali Linux and Windows 7 on one of our few office desktops that still have MS Windows running...banged my head against it for a couple of hours.  Even worse if you're migrating off the Windows platform and thus don't boot into windows that often.

    The solution appears to be to remove the dual boot, install the patch, then reset the bootable flag of your linux partition; depending on how one has partitioned their drives, this could be as simple as changing boot priority in the BIOS or as difficult as disabling grub, then booting with a *nix rescue USB and reenabling grub.  

    However, this was the last straw for us (Win8 was what got us migrating away from Microsoft operating systems in the first place), so we're not even going to bother with trying to fix it.

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  3. Anonymous
    2015-03-28T19:08:10+00:00

    I removed the single dead RAM Module.

    And its dual RAM partner.

    I purchased a new Coin-Batt  CR2032

    The computer Booted--and the OS was already installed.

    ===

    It was updated--

    I needed to use my SP-1 DVD update that I purchased from MS.

    WUS...Windows[tm] Update Service--was malfunctioning.

    ===

    I contacted MS Support.

    ...and after a discussion...

    WUS...came back online.

    ===

    I am now waiting for new RAM for a complete install.

    Its a Win 7 PC desktop

    Core 2 Duo

    MS Security Essentials

    ===

    Having read many comments of this order.

    I think your computer might be a piece of junk.

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  4. Anonymous
    2015-03-28T18:54:24+00:00

    Have not had any success getting out of this loop.  

    Have you tried a System Restore to a point(day before yesterday) before the update was installed. Be sure to disable Windows Update as soon as the restore is done to prevent the KB from being re-installed.

    Then, manually download and install KB3035131 first, then KB3033929 second. If that goes well, you can turn Windows Update back on and all the others should go smoothly.

    Thanks very much for your quick reply.  Unfortunately, I am unable to do anything as I am unable to end the loop.  That is the first step I need to accomplish to be able to move on to attempt anything further. 

    Unable to get to safe mode.  Unable to boot from disk.  Unable to get to dos prompt. 

    If you have an HP desktop/laptop try holding down the F8 key when you do a complete boot up or restart. Laptop/desktop will make beeping noises and get you to safemode window.  If you do get to safemode try using the startup with networking option listed and don't run any other services, ie. messenger, facebook, skype.  

    1. Run your antivirus program. You may have to do a search if not on desktop window.
    2. If no viruses make sure your antivirus program is up to date.  In Norton you would run LiveUpdate.  Norton will show an error: NORTON AUTO FiX  with error codes 8504, 104.  Stop what your doing and have Norton remote and fix.  Very complicated and long process of uninstall Norton and reinstall, let them mess with your registry, that's if your using Norton.  Norton will need your keycode or pin for a reinstall.  I didn't see anywhere in your threads what antivirus/Windows? you may be using.  Some of the Microsoft Updates installed on 3/23/15 caused issues with Windows 7 64 bit, Vista, XP, this is according to Norton Support on 3/27/15. I did the system restore point to get rid of updates and it made matters worse.  I had no browser functions and it wasn't caused by a network/router issue.  This is why using safemode gave me access to a functioning browser, ie. Internet Explorer 11 and then I called Norton for remote support and ask for level  2 support.

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  5. Anonymous
    2015-03-28T16:20:23+00:00

    I did not install KB3033929 and I see that it is no longer being offered. 

    edit:  Nevermind.  I forgot I hid the update.  Still wondering why it hasn't been pulled or reissued.  Not planning to install until there is some action from MS related to it.

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