KB3033929 fails to install and cause a minor "infinite" loop

Anonymous
2015-03-11T13:12:48+00:00

I'm having problems with the KB3033929 update from the latest run of Tuesday patches. After installation the PC reboots, but during the boot up configuration of the patch it fails and Windows starts reverting the configuration and reboots. And then it starts all over again a couple of times until it eventually boot into Windows. I looked into Windows' setup logs and found the following:  

  • A reboot is necessary before package KB3033929 can be changed to the Installed state.
  • Package KB3033929 failed to be changed to the Installed state. Status: 0x80004005.
  • Initiating changes for package KB3033929. Current state is Invalid Installed. Target state is Staged. Client id: WindowsUpdateAgent.
  • Package KB3033929 was successfully changed to the Staged state.

So what is wrong?

https://support.microsoft.com/kb/3033929

System information:

Windows 7 Home Premium x64 (ver. 6.1.7601)

HP Envy 14-1090eo Core i5 14.5"

Software running in the background:

CrashPlan 3+ Backup

Dropbox

Avast!

Secunia PSI

OneDrive

Thermo Scientific control module for a UHPLC System

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2015-03-20T22:34:06+00:00

    This article does a pretty good job of explaining what went wrong with Microsoft's "Patch Tuesday"

    Reboot loop! Microsoft update to fix an old update ends up breaking a new update...

    It seems that KB3033929 and KB3035131 had to be applied in that specific order. It isn't entirely clear why some machines did so properly, and some did not. But, when KB3035131 was applied first most following patches failed too.

    The solution seems to be turning off Windows Update, rolling back to a System Restore point prior to 3/9/2015, then manually installing KB3033929 first and KB3035131 second. Then, turn Windows Update back on and auto-install all the others

    Hopefully, this will work........

    I previously did basically that.  I uninstalled the KB3035131 patch and applied the KB3033929, but it still fails and reverts.  So I installed KB3035131 again without any problems. 

    For now I will wait for someone to answer the last post I made concerning my CBS log file.

    Thanks anyway.

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  2. Anonymous
    2015-03-20T20:55:42+00:00

    This article does a pretty good job of explaining what went wrong with Microsoft's "Patch Tuesday"

    Reboot loop! Microsoft update to fix an old update ends up breaking a new update...

    It seems that KB3033929 and KB3035131 had to be applied in that specific order. It isn't entirely clear why some machines did so properly, and some did not. But, when KB3035131 was applied first most following patches failed too.

    The solution seems to be turning off Windows Update, rolling back to a System Restore point prior to 3/9/2015, then manually installing KB3033929 first and KB3035131 second. Then, turn Windows Update back on and auto-install all the others

    Hopefully, this will work........

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  3. Anonymous
    2015-03-20T19:25:37+00:00

    Below is an extract of the CBS log file after a KB3033929 manual installation failure.  With my limited knowledge, it appears it fails to copy (C:\Windows\boot\PCAT\bootmgr) to the System Reserve partition which when I installed Windows 7, created a 100 MB partition.  I believe the error 0x70

    indicates there is no space available on the partition. 

    This may the reason some Windows 7 updates fail the KB3033929 installation, while some have no problem.

    Can you or anyone shed any light on the log entries and how I might fix the problem, or is this a M/S problem caused by installing Window 7 SP1 and only creating a 100 MB partition that should have been larger?  Is there a way I can expand the partition size without destroying my Windows 7 system ?

    CBS LOG FILE EXTRACT:

    BFSVC: BfspCopyFile(C:\Windows\boot\PCAT\bootmgr, \\?\GLOBALROOT\Device\HarddiskVolume1\Boot\bootmgr) failed! (Attempt 60 of 60) Last Error = 0x70BFSVC:

    Error copying boot files from C:\Windows\boot\PCAT to \\?\GLOBALROOT\Device\HarddiskVolume1\Boot! Last Error = 0x70"][gle=0x80004005]

    2015-03-20 14:34:01, Info                  CSI    0000002c Calling generic command executable (sequence 2): [24]"C:\Windows\fveupdate.exe"

        CmdLine: [35]""C:\Windows\fveupdate.exe" /memtest"

    2015-03-20 14:34:01, Info                  CSI    0000002d Done with generic command 2; CreateProcess returned 0, CPAW returned S_OK

        Process exit code 0 resulted in success? TRUE

        Process output: [l:248 [248]"BitLockerUpdate: Running.BitLockerUpdate: Service request is for memtest.exe.BitLockerUpdate: BitLocker Drive

    Encryption is not turned ON on the OS volume.BitLockerUpdate: No servicing was performed on the OS volume.BitLockerUpdate: Done."]

    2015-03-20 14:34:01, Info                  CSI    0000002e@2015/3/20:19:34:01.770 CSI Advanced installer perf trace:

    CSIPERF:AIDONE;{81a34a10-4256-436a-89d6-794b97ca407c};Microsoft-Windows-BootEnvironment-Core-MemoryDiagnostic, Version = 6.1.7601.18741, pA =

    PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral,

    PublicKey neutral;34776454

    2015-03-20 14:34:01, Error      [0x018007] CSI    0000002f (F) Failed execution of queue item Installer: Generic Command ({81a34a10-4256-436a-89d6-

    794b97ca407c}) with HRESULT HRESULT_FROM_WIN32(14109).  Failure will not be ignored: A rollback will be initiated after all the operations in the

    installer queue are completed; installer is reliable (2)[gle=0x80004005]

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  4. Anonymous
    2015-03-19T20:17:25+00:00

    This is a Consumer-specific, peer-to-peer support forum. You will find appropriate support in the Win7 IT Pro-specific forums: http://social.technet.microsoft.com/Forums/windows/en-US/home#category=w7itpro 

    Will do, thanks for the tip

    Just looked and boards are burning up with this one

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  5. Anonymous
    2015-03-19T19:50:05+00:00

    All 14 machines in our office are Win 7 Pro Dells of similar vintage, only one is caught in this infinite loop of KB3033929 AND KB3035131 SINCE 3/12/2015...This is a major problem because it is on the company CFO's desktop. A Win 7 re-install is a no-go because this PC has old accounting/ERP software to which we no longer have licenses. All that data is needed in case of an audit.

    This is a Consumer-specific, peer-to-peer support forum. You will find appropriate support in the Win7 IT Pro-specific forums: http://social.technet.microsoft.com/Forums/windows/en-US/home#category=w7itpro

    The above notwithstanding, tell your CFO to stop running Disk Cleanup with the "Windows Update cleanup" option disabled & see if the behavior continues to persist.

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