Page fault in nonpaged area and Memory management BSOD on startup

Anonymous
2014-12-14T21:15:50+00:00

I have been getting crashes in the last month after the first program opens following startup. The error is most often PAGE_FAULT_IN_NONPAGED_AREA and sometimes MEMORY_MANAGEMENT. The issue usually does not happen twice in a row. That is, when the computer restarts after crashing, it normally runs smoothly until I shut it down again. 

Running memtest for several hours came up clean. chkdsk did not appear to solve anything or reveal any problems. Windows is up to date. 

Link to minidump files:

https://onedrive.live.com/redir?resid=D7F4A227A3E09142!112&authkey=!AOijjiTwDLK33ag&ithint=folder%2c

This custom built machine is approx 1.5 years old, problems began 1 month ago. 

EDIT: Crashes just started during "normal" operation instead of simply on startup.

New minidump file: 

https://onedrive.live.com/redir?resid=D7F4A227A3E09142!113&authkey=!AJTkM1bofGDZSYk&ithint=file%2czip

Windows for home | Windows 11 | Performance and system failures

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Anonymous
2015-01-02T05:56:35+00:00

Please run driver verifier (DV) per the instructions in the link below.

Note: Make sure to read and remember the steps to reset DV in the event of a crash, and post a link to the newly generated crash dump here.

Driver Verifier-- tracking down a mis-behaving driver. Created by ZigZag3143, Co.authored by by JMH3143

http://answers.microsoft.com/en-us/windows/wiki/windows_other-system/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c98

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  1. Anonymous
    2015-01-07T16:28:15+00:00

    Just experienced a Memory Management BSOD after startup with PxHlpa64.sys disabled. 

    Dump File: 

    https://onedrive.live.com/redir?resid=D7F4A227A3E09142!127&authkey=!AEQC072f4yelJt4&ithint=file%2czip

    Sidenote, is there any software available to me that would allow me to analyze dump files myself? 

    I would still say that this is likely related to your NVidia Display.

    3: kd> !pool fffffa800a2af320

    GetPointerFromAddress: unable to read from fffff80003d00100

    Pool page fffffa800a2af320 region is Unknown

     fffffa800a2af000 size:  160 previous size:    0  (Allocated)  Ntfx

     fffffa800a2af160 size:   20 previous size:  160  (Free)       MmRl

     fffffa800a2af180 size:   90 previous size:   20  (Allocated)  Vad

     fffffa800a2af210 size:   20 previous size:   90  (Allocated)  NvLH<== <nvlddmkm.sys> - nVidia videodriver

     fffffa800a2af230 size:   20 previous size:   20  (Free)       MmRl

     fffffa800a2af250 size:   c0 previous size:   20  (Allocated)  FMsl

    *fffffa800a2af310 size:   30 previous size:   c0  (Allocated) *MmSi

      Pooltag MmSi : Control area security image stubs, Binary : nt!mm

     fffffa800a2af340 size:   c0 previous size:   30  (Allocated)  FMsl

     fffffa800a2af400 size:   20 previous size:   c0  (Allocated)  PcIc<== <unknown>    - WDM audio stuff

     fffffa800a2af420 size:   60 previous size:   20  (Allocated)  NVRM<==Probably related to nVidia too

     fffffa800a2af480 size:  150 previous size:   60  (Allocated)  File (Protected)

     fffffa800a2af5d0 size:   20 previous size:  150  (Allocated)  IoCc

     fffffa800a2af5f0 size:   a0 previous size:   20  (Allocated)  Gsem

     fffffa800a2af690 size:  160 previous size:   a0  (Allocated)  Ntfx

     fffffa800a2af7f0 size:   10 previous size:  160  (Free)       Vadm

     fffffa800a2af800 size:   80 previous size:   10  (Allocated)  Even (Protected)

     fffffa800a2af880 size:  150 previous size:   80  (Allocated)  File (Protected)

     fffffa800a2af9d0 size:   40 previous size:  150  (Allocated)  NSIk

     fffffa800a2afa10 size:   20 previous size:   40  (Free)       Mmdi

     fffffa800a2afa30 size:   90 previous size:   20  (Allocated)  Vad

     fffffa800a2afac0 size:   90 previous size:   90  (Allocated)  Vad

     fffffa800a2afb50 size:   50 previous size:   90  (Allocated)  VadS

     fffffa800a2afba0 size:   a0 previous size:   50  (Allocated)  Gsem

     fffffa800a2afc40 size:  150 previous size:   a0  (Allocated)  ViSh<==  dxgkrnl.sys  - Video scheduler

     fffffa800a2afd90 size:   90 previous size:  150  (Allocated)  Vad

     fffffa800a2afe20 size:   30 previous size:   90  (Free)       CcWk

     fffffa800a2afe50 size:   80 previous size:   30  (Allocated)  MmSd

     fffffa800a2afed0 size:   60 previous size:   80  (Allocated)  Io 

     fffffa800a2aff30 size:   d0 previous size:   60  (Allocated)  MmCa

    Navigate to services on your system, locate nVidia Streaming Kernel serviceor something similar, right click on the service and select " disable". Reboot the system**,**then monitor it for a while.

    If the crashing stops, then you are good to go. If they continue, try older drivers, preferably nothing older than a year.

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  2. Anonymous
    2015-01-08T15:32:14+00:00

    Navigate to services on your system, locate nVidia Streaming Kernel serviceor something similar, right click on the service and select " disable". Reboot the system**,**then monitor it for a while.

    Disabled NvStreamSvc, which is described as "Service for SHEILD Streaming", which I never use anyways.

    No reduction in crashes.

    I'll try to keep investigating nVidia drivers. 

    I'd like to also report that I've noticed that if I leave my computer idle for some time, when I come back and wake it up out of sleep mode, it will have crashed and recovered (displaying my desktop and the "windows has recovered" box). 

    So it's not just on startup.

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  3. Anonymous
    2015-01-08T16:28:12+00:00

    Please respond to my last post.

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  4. Anonymous
    2015-01-08T23:33:26+00:00

    Please respond to my last post.

    Sorry for the delay and thank you for your help and patience.

    System file checker turned up nothing (had to run it twice because I experienced a crash mid check the first time, possibly unrelated?)

    Ran Chkdsk

    Ran Driver Verifier. The windows loading logo actually finished its animation before crashing this time.

    Driver Verifier Dump File: 

    https://onedrive.live.com/redir?resid=D7F4A227A3E09142!131&authkey=!APw2\_JNZhG\_jzEI&ithint=file%2czip

    System Event Log:

    https://onedrive.live.com/redir?resid=D7F4A227A3E09142!128&authkey=!ALJRMXu-GSn3smg&ithint=file%2cevtx

    Application Event Log:

    https://onedrive.live.com/redir?resid=D7F4A227A3E09142!129&authkey=!AB6yWkyky8ql9hU&ithint=file%2cevtx

    Updated System Information:

    https://onedrive.live.com/redir?resid=D7F4A227A3E09142!130&authkey=!AEDC2y2YzGeDTIg&ithint=file%2ctxt

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