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I have been getting crashes in the last month after the first program opens following startup. The error is most often PAGE_FAULT_IN_NONPAGED_AREA and sometimes MEMORY_MANAGEMENT. The issue usually does not happen twice in a row. That is, when the computer restarts after crashing, it normally runs smoothly until I shut it down again.
Running memtest for several hours came up clean. chkdsk did not appear to solve anything or reveal any problems. Windows is up to date.
Link to minidump files:
https://onedrive.live.com/redir?resid=D7F4A227A3E09142!112&authkey=!AOijjiTwDLK33ag&ithint=folder%2c
This custom built machine is approx 1.5 years old, problems began 1 month ago.
EDIT: Crashes just started during "normal" operation instead of simply on startup.
New minidump file:
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Please run driver verifier (DV) per the instructions in the link below.
Note: Make sure to read and remember the steps to reset DV in the event of a crash, and post a link to the newly generated crash dump here.
Driver Verifier-- tracking down a mis-behaving driver. Created by ZigZag3143, Co.authored by by JMH3143
Realtek PCIe GBE Family Controller displays an error (Code 31)
Uninstall the driver and download and install a fresh driver:
http://dlcdnet.asus.com/pub/ASUS/lan/Realtek_LAN_Win7-8_8-1_VER767_VER818.zip
Download the driver and copy it to a folder on your desktop. Write down the path to the folder. If the driver has been zipped you will need to right click on the file and extract to your folder.
Next type Device Manager in the Search box above the Start button and press ENTER. Locate and right click on the device and select Properties. Click on the Driver tab and the Update Driver button. Click on “Browse my computer for driver” and click the Browse button. Type in the Search box the file path to your folder and click on Next. The system should find the driver in your folder and update. If it does not find the driver recheck that the driver is not zipped.
What anti-virus software is installed?
Have you done what I suggested?
My apologies for the delay. I had a bit of trouble determining which devices to attempt to update.
Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller: Successfully updated
Realtek High Definition Audio: Successfully updated
Intel(R) USB 3.0 eXtensible Host Controller: Already up to date (v 2.5.0.19)
This was completed while following XP ROCKS's tips.
Intel(R) Management Engine Interface: Already up to date (v 9.0.0.1287)
I am unsure as to why this driver didn't update. The folder Intel_MEI-Win7-8_8-1_VER95141724 is unzipped.
Other concerns:
Realtek PCIe GBE Family Controller displays an error (Code 31) "Windows cannot load the drivers required for this device."
Have you done what I suggested?
Thank you for your assistance,
I updated the drivers you listed but crashes have not stopped. The memory management issue seems more common than the page fault issue for some reason.
I will attempt the other steps, Chkdsk and last known configuration, and report back.
