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I have been getting crashes in the last month after the first program opens following startup. The error is most often PAGE_FAULT_IN_NONPAGED_AREA and sometimes MEMORY_MANAGEMENT. The issue usually does not happen twice in a row. That is, when the computer restarts after crashing, it normally runs smoothly until I shut it down again.
Running memtest for several hours came up clean. chkdsk did not appear to solve anything or reveal any problems. Windows is up to date.
Link to minidump files:
https://onedrive.live.com/redir?resid=D7F4A227A3E09142!112&authkey=!AOijjiTwDLK33ag&ithint=folder%2c
This custom built machine is approx 1.5 years old, problems began 1 month ago.
EDIT: Crashes just started during "normal" operation instead of simply on startup.
New minidump file:
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Please run driver verifier (DV) per the instructions in the link below.
Note: Make sure to read and remember the steps to reset DV in the event of a crash, and post a link to the newly generated crash dump here.
Driver Verifier-- tracking down a mis-behaving driver. Created by ZigZag3143, Co.authored by by JMH3143
Navigate to services on your system, locate nVidia Streaming Kernel serviceor something similar, right click on the service and select " disable". Reboot the system**,**then monitor it for a while.
Disabled NvStreamSvc, which is described as "Service for SHEILD Streaming", which I never use anyways.
No reduction in crashes.
I'll try to keep investigating nVidia drivers.
I'd like to also report that I've noticed that if I leave my computer idle for some time, when I come back and wake it up out of sleep mode, it will have crashed and recovered (displaying my desktop and the "windows has recovered" box).
So it's not just on startup.
Just experienced a Memory Management BSOD after startup with PxHlpa64.sys disabled.
Dump File:
Sidenote, is there any software available to me that would allow me to analyze dump files myself?
I would still say that this is likely related to your NVidia Display.
3: kd> !pool fffffa800a2af320
GetPointerFromAddress: unable to read from fffff80003d00100
Pool page fffffa800a2af320 region is Unknown
fffffa800a2af000 size: 160 previous size: 0 (Allocated) Ntfx
fffffa800a2af160 size: 20 previous size: 160 (Free) MmRl
fffffa800a2af180 size: 90 previous size: 20 (Allocated) Vad
fffffa800a2af210 size: 20 previous size: 90 (Allocated) NvLH<== <nvlddmkm.sys> - nVidia videodriver
fffffa800a2af230 size: 20 previous size: 20 (Free) MmRl
fffffa800a2af250 size: c0 previous size: 20 (Allocated) FMsl
*fffffa800a2af310 size: 30 previous size: c0 (Allocated) *MmSi
Pooltag MmSi : Control area security image stubs, Binary : nt!mm
fffffa800a2af340 size: c0 previous size: 30 (Allocated) FMsl
fffffa800a2af400 size: 20 previous size: c0 (Allocated) PcIc<== <unknown> - WDM audio stuff
fffffa800a2af420 size: 60 previous size: 20 (Allocated) NVRM<==Probably related to nVidia too
fffffa800a2af480 size: 150 previous size: 60 (Allocated) File (Protected)
fffffa800a2af5d0 size: 20 previous size: 150 (Allocated) IoCc
fffffa800a2af5f0 size: a0 previous size: 20 (Allocated) Gsem
fffffa800a2af690 size: 160 previous size: a0 (Allocated) Ntfx
fffffa800a2af7f0 size: 10 previous size: 160 (Free) Vadm
fffffa800a2af800 size: 80 previous size: 10 (Allocated) Even (Protected)
fffffa800a2af880 size: 150 previous size: 80 (Allocated) File (Protected)
fffffa800a2af9d0 size: 40 previous size: 150 (Allocated) NSIk
fffffa800a2afa10 size: 20 previous size: 40 (Free) Mmdi
fffffa800a2afa30 size: 90 previous size: 20 (Allocated) Vad
fffffa800a2afac0 size: 90 previous size: 90 (Allocated) Vad
fffffa800a2afb50 size: 50 previous size: 90 (Allocated) VadS
fffffa800a2afba0 size: a0 previous size: 50 (Allocated) Gsem
fffffa800a2afc40 size: 150 previous size: a0 (Allocated) ViSh<== dxgkrnl.sys - Video scheduler
fffffa800a2afd90 size: 90 previous size: 150 (Allocated) Vad
fffffa800a2afe20 size: 30 previous size: 90 (Free) CcWk
fffffa800a2afe50 size: 80 previous size: 30 (Allocated) MmSd
fffffa800a2afed0 size: 60 previous size: 80 (Allocated) Io
fffffa800a2aff30 size: d0 previous size: 60 (Allocated) MmCa
Navigate to services on your system, locate nVidia Streaming Kernel serviceor something similar, right click on the service and select " disable". Reboot the system**,**then monitor it for a while.
If the crashing stops, then you are good to go. If they continue, try older drivers, preferably nothing older than a year.
Select Start, All Programs, Accessories, right click Command Prompt, and click Run as administrator from the drop down menu.. Type *cd* and press ENTER. Type "chkdsk c: /r" without the quotes and hit ENTER. Make sure you include the spaces indicated. Enter Y when asked whether you wish to run chkdsk on restarting the computer. Type exit, press the ENTER key and restart the computer.
Please run System File Checker and say if it cannot fix corrupted files: http://support.microsoft.com/kb/929833
Please run Driver Verifier and provide further dump files as they arise.
Please restart your computer, allow 30 minutes for the system to run before uploading further information so that the impact of making changes can become apparent.
Please provide an updated copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode.
Please upload and share with everyone fresh copies of your System and Application logs from your Event Viewer to your One Drive (formerly Sky Drive) and post a link here. You can remove the earlier copies of the logs from your OneDrive.
To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do the same for the Applications log. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.
In Autoruns right click on PxHlpa64.sys and select Search Online. Does that offer any further clues?
I saw a couple forum posts where people used Autoruns to disable the driver, but that's about it.
Crashes are continuing, I just got a Memory Management one.
Here's the dump:
