Page fault in nonpaged area and Memory management BSOD on startup

Anonymous
2014-12-14T21:15:50+00:00

I have been getting crashes in the last month after the first program opens following startup. The error is most often PAGE_FAULT_IN_NONPAGED_AREA and sometimes MEMORY_MANAGEMENT. The issue usually does not happen twice in a row. That is, when the computer restarts after crashing, it normally runs smoothly until I shut it down again. 

Running memtest for several hours came up clean. chkdsk did not appear to solve anything or reveal any problems. Windows is up to date. 

Link to minidump files:

https://onedrive.live.com/redir?resid=D7F4A227A3E09142!112&authkey=!AOijjiTwDLK33ag&ithint=folder%2c

This custom built machine is approx 1.5 years old, problems began 1 month ago. 

EDIT: Crashes just started during "normal" operation instead of simply on startup.

New minidump file: 

https://onedrive.live.com/redir?resid=D7F4A227A3E09142!113&authkey=!AJTkM1bofGDZSYk&ithint=file%2czip

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-01-02T05:56:35+00:00

Please run driver verifier (DV) per the instructions in the link below.

Note: Make sure to read and remember the steps to reset DV in the event of a crash, and post a link to the newly generated crash dump here.

Driver Verifier-- tracking down a mis-behaving driver. Created by ZigZag3143, Co.authored by by JMH3143

http://answers.microsoft.com/en-us/windows/wiki/windows_other-system/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c98

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  1. Anonymous
    2015-01-09T01:43:07+00:00

    **************************************************************************

    *                                                                             *

    *                        Bugcheck Analysis                                    *

    *                                                                             *

    **************************************************************************

    Use !analyze -v to get detailed debugging information.

    BugCheck C9, {215, fffff88005a6d7cb, fffff9800c276e10, 0}

    Unable to load image \SystemRoot\system32\DRIVERS\BazisVirtualCDBus.sys, Win32 error 0n2

    *** WARNING: Unable to verify timestamp for BazisVirtualCDBus.sys

    *** ERROR: Module load completed but symbols could not be loaded for BazisVirtualCDBus.sys

    Probably caused by : BazisVirtualCDBus.sys ( BazisVirtualCDBus+137cb )

    Update or remove BazisVirtualCDBus.sys version 3.6.0.0 :

    http://wincdemu.sysprogs.org/

    You could enquire in the forums whether others have had the same problem:

    http://forum.sysprogs.com/

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  2. Anonymous
    2015-01-09T00:50:23+00:00

    STACK_COMMAND:  kb

    SYMBOL_STACK_INDEX:  9

    SYMBOL_NAME:  BazisVirtualCDBus+137cb

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: BazisVirtualCDBus

    IMAGE_NAME:  BazisVirtualCDBus.sys

    DEBUG_FLR_IMAGE_TIMESTAMP:  4e4026c0

    FAILURE_BUCKET_ID:  X64_0xc9_215_VRF_BazisVirtualCDBus+137cb

    BUCKET_ID:  X64_0xc9_215_VRF_BazisVirtualCDBus+137cb

    Followup: MachineOwner

    Loaded symbol image file: BazisVirtualCDBus.sys

        Image path: \SystemRoot\system32\DRIVERS\BazisVirtualCDBus.sys

        Image name: BazisVirtualCDBus.sys

        Timestamp:        Mon Aug 08 14:11:12 2011 (4E4026C0)

    Please update or uninstall

    BazisVirtualCDBus.sys: http://sysnative.com/drivers/driver.php?id=BazisVirtualCDBus.sys

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  3. Anonymous
    2015-01-08T23:33:26+00:00

    Please respond to my last post.

    Sorry for the delay and thank you for your help and patience.

    System file checker turned up nothing (had to run it twice because I experienced a crash mid check the first time, possibly unrelated?)

    Ran Chkdsk

    Ran Driver Verifier. The windows loading logo actually finished its animation before crashing this time.

    Driver Verifier Dump File: 

    https://onedrive.live.com/redir?resid=D7F4A227A3E09142!131&authkey=!APw2\_JNZhG\_jzEI&ithint=file%2czip

    System Event Log:

    https://onedrive.live.com/redir?resid=D7F4A227A3E09142!128&authkey=!ALJRMXu-GSn3smg&ithint=file%2cevtx

    Application Event Log:

    https://onedrive.live.com/redir?resid=D7F4A227A3E09142!129&authkey=!AB6yWkyky8ql9hU&ithint=file%2cevtx

    Updated System Information:

    https://onedrive.live.com/redir?resid=D7F4A227A3E09142!130&authkey=!AEDC2y2YzGeDTIg&ithint=file%2ctxt

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  4. Anonymous
    2015-01-08T16:28:12+00:00

    Please respond to my last post.

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