Page fault in nonpaged area and Memory management BSOD on startup

Debug session time: Fri Dec 19 11:19:40.426 2014 (UTC - 5:00)

Could not read faulting driver name

READ_ADDRESS:  fffffa80c44a3358

FAULTING_IP:

nt!MiDeleteAddressesInWorkingSet+27f

fffff800`030a273b 488b4128        mov     rax,qword ptr [rcx+28h]

MM_INTERNAL_CODE:  5

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  IAStorIcon.exe <=== Related to intel rapid storage technology

CURRENT_IRQL:  0

Update the following from the links below.

Image path: \SystemRoot\system32\DRIVERS\iusb3hub.sys

    Image name: iusb3hub.sys

    Timestamp:        Fri Dec 21 09:40:46 2012 (50D474EE)

Intel USB3.0 Controller Driver V2.5.0.19 for Windows 7 32bit & 64bit.(WHQL)http://dlcdnet.asus.com/pub/ASUS/misc/usb30/Intel_USB3_Win7_VER25019.zip

Intel Chipset Driver V9.4.0.1017 for Windows 7 32/64bit & Windows 8 32/64bit.(WHQL)

http://dlcdnet.asus.com/pub/ASUS/misc/utils/Intel-Chipset_Win7_8_VER9401017.zip

Machine ID Information [From Smbios 2.7, DMIVersion 39, Size=3187]

BiosMajorRelease = 4

BiosMinorRelease = 6

BiosVendor = American Megatrends Inc.

BiosVersion = 0801

BiosReleaseDate = 04/19/2013

SystemManufacturer = ASUS

SystemProductName = All Series

SystemFamily = ASUS MB

SystemVersion = System Version

SystemSKU = All

BaseBoardManufacturer = ASUSTeK COMPUTER INC.

BaseBoardProduct = Z87-A

BaseBoardVersion = Rev 1.xx

ASUSTeK  Z87-A.

http://www.asus.com/Motherboards/Z87A/HelpDesk_Download/

Additional troubleshooting information.

Bug Check 0x50: PAGE_FAULT_IN_NONPAGED_AREA.

Cause

Bug check 0x50 usually occurs after the installation of faulty hardwareor in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM).

Another common cause is the installation of a faulty system service.

Antivirus software can also trigger this error, as can a corrupted NTFS volume.

Resolution

Resolving a faulty hardware problem: If hardware has been added to the system recently, remove it to see if the error recurs. If existing hardware has failed, remove or replace the faulty component. You should run hardware diagnostics supplied by the system manufacturer. For details on these procedures, see the owner's manual for your computer.

Resolving a faulty system service problem: Disable the service and confirm that this resolves the error. If so, contact the manufacturer of the system service about a possible update. If the error occurs during system startup, restart your computer, and press F8 at the character-mode menu that displays the operating system choices. At the resulting WindowsAdvanced Options menu, choose the Last Known Good Configuration option. This option is most effective when only one driver or service is added at a time.

Resolving an antivirus software problem: Disable the program and confirm that this resolves the error. If it does, contact the manufacturer of the program about a possible update.

Resolving a corrupted NTFS volume problem: Run Chkdsk /f /r to detect and repair disk errors. You must restart the system before the disk scan begins on a system partition. If the hard disk is SCSI, check for problems between the SCSI controller and the disk.

Finally, check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver that is causing the error. Disabling memory caching of the BIOS might also resolve it.

Source: http://msdn.microsoft.com/en-us/library/windows/hardware/ff559023(v=vs.85).aspx

Please download and run Driver View and upload a copy of the report it produces to your OneDrive. To get a report on all drivers select Edit, Select All followed by File, Save Selected Items.

http://www.nirsoft.net/utils/driverview.html

Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload to your OneDrive, share with everyone and post a link here. Please say if the report has been obtained in safe mode. The request for a copy of this file is additional to answering the question about make and model.

Thank you for your reply. I have spent the last few days following the steps above. 

• No crashes in safe mode were observed.
• The computer DID crash in clean boot (only windows services running).
• Microsoft safety scanner found no malware.
• System maintenance tool found no issues.
• System file checker tool did not find any corrupt files.

Previously I had also used MemTest86+ to check my RAM and ChkDsk for my SSD.

I also attempted adjusting my virtual memory parameters with no noticeable improvement.

Thank you for the crash information pages, I will be sure to check the parameter in the future. 

Link to recent dump files: 

https://onedrive.live.com/redir?resid=D7F4A227A3E09142!118&authkey=!AKPg6n0Q8n3Oy-M&ithint=folder%2c

Hi PYates,

Thank you for providing detailed information regarding the issue that you are facing. The issue could occur due to corrupt system files or third party software conflicts.

Please help me with some more information:

1. What steps have you already taken to troubleshoot the issue so far?
2. Did you make any changes to the computer prior to the issue?

Try the methods below**:**

Method 1:

Step 1:

Try to boot the computer is safe mode and check if the issue persists.

Go to the link below and follow the instructions.

**http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7******

Step 2:

Try to put the computer in Clean Boot state to see if there is any software conflict as clean boot helps in eliminating software conflicts.

Clean boot process will help you determine which third party program/app that is causing this issue. It could be some other application or programs, which runs on the computer at the background, leading to this issue.

Refer to the link below to perform clean boot:

How to perform a clean boot in Windows

http://support.microsoft.com/kb/929135

Note: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.

Method 2: Run the System Maintenance Troubleshooter.

Refer to the article given below.

Open the System Maintenance troubleshooter

http://windows.microsoft.com/en-US/windows7/Open-the-System-Maintenance-troubleshooter

Method 3:

Run Microsoft Safety Scanner to make sure that the computer is free from virus/malware. Refer to the link below.

Microsoft Safety Scanner

**http://www.microsoft.com/security/scanner/en-us/default.aspx******

Method 4:

Run the System File Checker tool using the link below. System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

Use the System File Checker tool to repair missing or corrupted system files

**http://support.microsoft.com/kb/929833******

Additional Information

Resolving stop (blue screen) errors in Windows 7

http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

Bug Check 0x50: PAGE_FAULT_IN_NONPAGED_AREA

http://msdn.microsoft.com/en-us/library/windows/hardware/ff559023(v=vs.85).aspx

Bug Check 0x1A: MEMORY_MANAGEMENT

http://msdn.microsoft.com/en-us/library/windows/hardware/ff557391(v=vs.85).aspx

Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

Important Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

I highly recommend backing up all of your important files and folders onto an external storage device before attempting any type of OS repair or upgrade.

Hope this is helpful. Please share the results of the troubleshooting you perform.