'Battery Alert' appears before the 'press 'ESC' key for Start-up menu.', however, ' Cooling Fan Alert' appears after 'press 'ESC' key for Start-up menu.'

Anonymous
2014-12-15T00:18:41+00:00

Hi,

First of all: I know that I have been having a problem with my HP Laptop Battery, and with its cooling Fan.

However, I am now wondering what detected this error below as long as it was shown even before  the notification saying 'the press 'ESC' key for Start-up menu.' Thus, if the BIOS detected that there was a problem with the HP Battery storage', then this error should have been listed after 'press 'ESC' key for Start-up menu.' was passed.

'HP Battery Alert:    The system has detected the storage capacity of the battery stated below to be very low. For optimal performance, this battery may need to be replaced.'

That alert lasted about 15 seconds, and then the 'press 'press 'ESC' key for Start-up menu.' is shown.

Next: This is error below showed me::

'The system didn't detect that a cooling fan is operating correctly'

I know that BIOS detected that a problem with 'Cooling Fan' since the Alert of error was shown after passing 'press 'ESC' key for Start-up menu.'

Any comments would be highly appreciated

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

162 answers

Sort by: Oldest
  1. Anonymous
    2016-06-12T14:40:22+00:00

    I think you have done the best you can, the CPU temperature is a little high but not by much based on some tests I've seen for your 2410M processor.

    If you have fan speed software on your computer you might try adjusting the speed to lower the temperature.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2016-06-13T00:43:28+00:00

    I think you have done the best you can, the CPU temperature is a little high but not by much based on some tests I've seen for your 2410M processor.

    Thanks  a lot

    First of all, Have you been able to see my screen shots?

    1- The error "'The system didn't detect that a cooling fan is operating correctly'" is no longer appearing to me.

    2- What is the maximum load should my PC be in, and acording to it I can  judge that CPU and  GPU  temperatures are normal?   NOTE those CPU and GPU  temperatures tested were  while my computer is in load(about three streaming videos are playing on Youtube.com, and two videos stored on my HDD are played by Media players installed on my PC.  

    3-  Have you seen the GPU  temperatures via the GPU-Z and Speccy?

    4- Do think that temperatures are still a little high since I didn't use the correct thermal compound. I used Heatsink Compounds 'ZP-360' 

    I think you have done the best you can, the CPU temperature is a little high but not by much based on some tests I've seen for your 2410M processor.

    If you have fan speed software on your computer you might try adjusting the speed to lower the temperature.

    1- I only have CoolSense tool which can only be set up to be ON or Off.   No other setting options can be done to adjust the speed to lower the temperature.. I really have not seen any noticable benefits from this CoolSense tool at all. I don't know if this tool is  fan speed software or not? If not, then have you any other software?

    ![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=257812a0-1878-403f-bca9-9c0958a9797a)

    2- I have run the SpeedFan tool, and I have sent its test results to you. Have you seen it? I do think it is just  fan fan speed-monitioring software, and it is not  fan speed software?

    3- Although I have sent the spare part number of my old fan/heat sink to the seller before purchasing the fan/heatsink that I need, unfortunately the new fan/ heat sink assembly purchased from eBay was not fitted to my motherbooard.(i.e. it wasn't mounted to the CPU and GPU). However, only the fan was similar to my old fan. So, I took out(removed) my old fan from my old heat sink, and after taking  the new fan from my new heat sink, I installed the new fan in-place my old heat sink very well.

    4- By the way, the new fan/heat sink NOT suitable to be in-place my old fan/heat sink was applied with a thermal compound by vendor. Is it reasonable?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2016-06-13T01:35:47+00:00

    Since "CoolSense" is not an option to control fan speed, open the Control Panel / Power options / Change plan settings / Change advanced power settings / Processor power management / and check the Minimum and Maximum power state settings.

    Also see if your BIOS has Fan Speed Control settings.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2016-06-13T03:59:25+00:00

    Since "CoolSense" is not an option to control fan speed, open the Control Panel / Power options / Change plan settings / Change advanced power settings / Processor power management / and check the Minimum and Maximum power state settings.

    Also see if your BIOS has Fan Speed Control settings.

    Thanks a lot,

    There is no Fan Speed Control settings in my BIOS at all.

    This is the settings of power options

    ![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=89c21437-8885-46bd-ae1f-5dd9e6fa0ba8)

    Could you please comment on other points of mine

    I think you have done the best you can, the CPU temperature is a little high but not by much based on some tests I've seen for your 2410M processor.

    Thanks  a lot

    1- The error "'The system didn't detect that a cooling fan is operating correctly'" is no longer appearing to me.

    2- What is the maximum load should my PC be in, and acording to it I can  judge that CPU and  GPU  temperatures are normal?   NOTE those CPU and GPU  temperatures tested were  while my computer is in load(about three streaming videos are playing on Youtube.com, and two videos stored on my HDD are played by Media players installed on my PC.  

    3-  Have you seen the GPU  temperatures via the GPU-Z and Speccy?

    4- Do think that temperatures are still a little high since I didn't use the correct thermal compound. I used Heatsink Compounds 'ZP-360' 

    I think you have done the best you can, the CPU temperature is a little high but not by much based on some tests I've seen for your 2410M processor.

    If you have fan speed software on your computer you might try adjusting the speed to lower the temperature.

    1- I have run the SpeedFan tool, and I have sent its test results to you. Have you seen it? I do think it is just  fan fan speed-monitioring software, and it is not  fan speed software?

    2- Although I have sent the spare part number of my old fan/heat sink to the seller before purchasing the fan/heatsink that I need, unfortunately the new fan/ heat sink assembly purchased from eBay was not fitted to my motherbooard.(i.e. it wasn't mounted to the CPU and GPU). However, only the fan was similar to my old fan. So, I took out(removed) my old fan from my old heat sink, and after taking  the new fan from my new heat sink, I installed the new fan in-place my old heat sink very well.

    These are two faces for the old fan/heat sink:

    These are two faces for the new fan/heat sink:

    ![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=e5078ddf-6ee7-4bad-9bef-124cf4314c7d)

    ![](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=154397a6-56ec-4cd5-9d9e-190b95aacf17)

    3- By the way, the new fan/heat sink NOT suitable to be in-place my old fan/heat sink has been pre-applied with thermal compound by vendor. So, all what I need to do is applying new thermal compound onto the CPU and GPU, and mounted Fna/heats sink onto the CPU and GPU. But do you think it is reasonable there is a pre-applied thermal compound on the new heat sink? If yes, then If I applied new thermal compound onto CPU and GPU, and in the heat sink, the contact surfaces to CPU  and GPU are pre-applied with thermal compound by the vendor, then the amount of thermal compound would be much.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2016-06-14T00:33:26+00:00

    Could you please reply to my final points?

    Was this answer helpful?

    0 comments No comments