'Battery Alert' appears before the 'press 'ESC' key for Start-up menu.', however, ' Cooling Fan Alert' appears after 'press 'ESC' key for Start-up menu.'

Your CPU temperatures are way to hot !  Normal at idle should be 40C or less and under load about 60 to 70C.

J W Stuart: http://www.pagestart.com

Thanks a lot,

You mean my CPU temperatures are very excessive, and I must replace the cooling fan as quickly as possible.  I agree with you since my laptop is so slowly responding that I could hardly post this message to you.

Although I have performed a hard reset, these problems below are still:::

Software Freezes, Keyboard stops responding, external device stops responding

However, what you meant in idle without doing anything. If so, then my computer will be in a sleep mode.

Anyway, how could you help me to find a new fan and battery since the HP agent in Yemen doesn't sell the spare parts I need? Do you think that buying old cooling fan, battery will be helpful for me since I am in a very urgent need to replace these components.

    Now, I want to open the back of my laptop, although it does not do it justice. It is major surgery and I mostly come in from the top. I want to only thoroughly clean out the fan or even replace it with a new one since if cleaning it didn't help, then I would need to open the back again, and replace it.

    I need way to get a new fan, and battery. How to do? COULD YOU HELP ME?

"However, what you meant in idle without doing anything. If so, then my computer will be in a sleep mode."

By idle I mean you are not running any programs, just watching screen and the core temperature to see if it drops or increases with the Windows doing nothing but displaying the desktop.

Intel processors have an internal temperature sensor and if the temperature reaches or exceeds a certain value it throttles back / down the speed, which may be what is causing some of the slow responses or stops responding.

As for replacements parts I do not know of any place were you can purchase them in Yemen. I suggestion is that you send an email to HP's US or World wide support site, they may know of a place near you.

http://www8.hp.com/us/en/contact-hp/ww_office_locs.html

Or: http://www8.hp.com/us/en/contact-hp/contact.html

Buying an old fan may help if you have some means of testing before you buy it or get your money back if the fan doesn't work.

J W Stuart: http://www.pagestart.com

J W Stuart,

I really have throughly cleaned my fan and heatsink with a paint thiner. I first removed the old fan from the heatsink/metal plate, then blowed out the fan with a compressed air as well as heatsink. Then, I have cleaned the Fan, and metal plate with paint thiner, and cleaned all old thermal compound from the the tops of the CPU and GPU as shown in these screen shots below:(there is no thermal pads at all, all what is found is thermal compound, and only the old thermal compound is on the tops of CPU and GPU. The thermal compound is not on the entire tops of CPU and GPU)

After that, on the tops of CPU,  I applied and  spread  new thermal with amount which is slightly bigger than a grain of rice but smaller than a pea. The thermal pound is silicone compund, and not silive compound.

Next: I have put  the newly rebuilt heatsink down on top and screw down.

Finally: I have put  my notebook back all together. When starting my notebook, the error 'The system didn't detect that a cooling fan is operating properly' no longer appears to me.

However, when I run again the core temp, I found there is no difference in the CPU temperatures in the last while facing the error 'cooling fan is operating properly', and now.

However, in last screen shots, the value of temperature in the fields 'core#0' and 'core#1" are highlighted with red. However, in the temperature read now, there is no highlight

Based on the screen shots you provided I see at least a 10 degree C temperature drop under the similar loading conditions.

If if was me I would not use paint thinner to clean the CPU and heat sink / Fan. A good alternative would be 90% isopropyl alcohol using a lint free material to wipe off "All" the thermal paste and then re-apply the paste.

Another thing you can check is to monitor the fan speed either visually or by sound, the speed should increase as the CPU load increases.

There is also a utility that also monitior you fan speed: http://download.cnet.com/SpeedFan/3000-2094_4-10067444.html

Also have a look at Speccy:

Advanced System Information tool for your PC.

Need to find out what's inside your computer?

No problem! Speccy will give you all the information you need.

Note: May or may not show the motherboard manufacture.

Overview: https://www.piriform.com/speccy

Free version: https://www.piriform.com/speccy/download

J W Stuart: http://www.pagestart.com

Thanks a lot,

Could you please reply to my points below::

1- I didn't use paint thinner to clean CPU, I only clean the Fan after removing it from heatsink/metal plate. Also, I - have cleaned the the fins located in the terminals of heatsink/metal plate.

2- I cleaned the old thermal compound located on CPU and discrete GPU with a piece of  cloth

3- You don't tell me why only the old thermal is only put on the tops of CPU and GPU. It is not put on the entire tops of CPU and GPU.

4- IF you see my mother board screen shot posted before, you can see the CPU and GPU. So, do you think GPU is the discrete Graphics. My notebook have internal Intel Graphics which is built into the CPU, and external/discrete Graphics which built into mother board.

5-  I think the GPU located in the screen shot of my mother board is the discrete which is built-in in the system board, however, internal Intel Graphics is built-in CPU. So, if discrete GPU got defective, I would need to replace the Mother board. However, if the internal graphics got defective, then I will only need to replace the CPU.

6- If the discrete GPU defective would requite me to replace the entire mother board, then why was it called  discrete Graphics?????

7- Why do you need me to run Speccy? I have that program installed.

My mother board brand is : 

This is the  speedfan utility screen shot

This is another one while the computer in the same activity