'Battery Alert' appears before the 'press 'ESC' key for Start-up menu.', however, ' Cooling Fan Alert' appears after 'press 'ESC' key for Start-up menu.'

Anonymous

Hi,

First of all: I know that I have been having a problem with my HP Laptop Battery, and with its cooling Fan.

However, I am now wondering what detected this error below as long as it was shown even before the notification saying 'the press 'ESC' key for Start-up menu.' Thus, if the BIOS detected that there was a problem with the HP Battery storage', then this error should have been listed after 'press 'ESC' key for Start-up menu.' was passed.

'HP Battery Alert: The system has detected the storage capacity of the battery stated below to be very low. For optimal performance, this battery may need to be replaced.'

That alert lasted about 15 seconds, and then the 'press 'press 'ESC' key for Start-up menu.' is shown.

Next: This is error below showed me::

'The system didn't detect that a cooling fan is operating correctly'

I know that BIOS detected that a problem with 'Cooling Fan' since the Alert of error was shown after passing 'press 'ESC' key for Start-up menu.'

Any comments would be highly appreciated

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162 answers

Anonymous

2014-12-15T22:39:16+00:00
Do you get the battery alert message when plugged into AC power?

HP Battery Alert Appears Before Windows Starts:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443470&cc=us&dlc=en&lc=en

J W Stuart: http://www.pagestart.com

Yes, I did. Although the laptop is plugged in to the main power supply while battery is inserted and led is red which means that battery is charging.

NOTE: Those two alerts said before were shown to me even if restart my laptop while is plugged to main power supply, battery is inserted, and led is red which means that battery is still charging.

Also, even if the battery got fully charged by converting the led from red into white, then when restarting my laptop, those alerts were shown to me.

First of all: Really HP company, in particular those people in the HP forums don't care about the customers at all, and my laptop will be corrupted BY the problems I facing with the CPU fan, battery, AND NO ONE HELPED ME.

HP agent in Yemen does not sell spare parts for the HP Pavilion Laptops, nor request from abroad?
- I know that I have a problem with Cooling fan, battery.
- I have sprayed my fan to clean the dust . However, it didn't help at all.
- However, I have asked HP Community about my problem, and they said you should take your laptop to the HP agent in my own country.
- However, when I took laptop to the HP laptop to the HP agent(YEMEN), HP agent in Yemen does neither sell spare parts for the HP Pavilion Laptops, nor does request them from abroad.
- Now, I want to open the back of my laptop, although it does not do it justice. It is major surgery and I mostly come in from the top. I want to only thoroughly clean out the fans or even replace it with a new one since if cleaning it didn't help, then I would need to open the back again, and replace it.
- I need way to get a new fan, and battery. How to do? COULD YOU HELP ME?
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Anonymous

2014-12-15T01:51:14+00:00

Do you get the battery alert message when plugged into AC power?

HP Battery Alert Appears Before Windows Starts:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443470&cc=us&dlc=en&lc=en

J W Stuart: http://www.pagestart.com
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