'Battery Alert' appears before the 'press 'ESC' key for Start-up menu.', however, ' Cooling Fan Alert' appears after 'press 'ESC' key for Start-up menu.'

Anonymous
2014-12-15T00:18:41+00:00

Hi,

First of all: I know that I have been having a problem with my HP Laptop Battery, and with its cooling Fan.

However, I am now wondering what detected this error below as long as it was shown even before  the notification saying 'the press 'ESC' key for Start-up menu.' Thus, if the BIOS detected that there was a problem with the HP Battery storage', then this error should have been listed after 'press 'ESC' key for Start-up menu.' was passed.

'HP Battery Alert:    The system has detected the storage capacity of the battery stated below to be very low. For optimal performance, this battery may need to be replaced.'

That alert lasted about 15 seconds, and then the 'press 'press 'ESC' key for Start-up menu.' is shown.

Next: This is error below showed me::

'The system didn't detect that a cooling fan is operating correctly'

I know that BIOS detected that a problem with 'Cooling Fan' since the Alert of error was shown after passing 'press 'ESC' key for Start-up menu.'

Any comments would be highly appreciated

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2014-12-18T00:53:10+00:00

    "However, what you meant in idle without doing anything. If so, then my computer will be in a sleep mode."

    By idle I mean you are not running any programs, just watching screen and the core temperature to see if it drops or increases with the Windows doing nothing but displaying the desktop.

    Intel processors have an internal temperature sensor and if the temperature reaches or exceeds a certain value it throttles back / down the speed, which may be what is causing some of the slow responses or stops responding.

    As for replacements parts I do not know of any place were you can purchase them in Yemen. I suggestion is that you send an email to HP's US or World wide support site, they may know of a place near you.

    http://www8.hp.com/us/en/contact-hp/ww_office_locs.html

    Or: http://www8.hp.com/us/en/contact-hp/contact.html

    Buying an old fan may help if you have some means of testing before you buy it or get your money back if the fan doesn't work.

    J W Stuart: http://www.pagestart.com

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  2. Anonymous
    2014-12-17T22:55:14+00:00

    Your CPU temperatures are way to hot !  Normal at idle should be 40C or less and under load about 60 to 70C.

    J W Stuart: http://www.pagestart.com

    Thanks a lot,

    You mean my CPU temperatures are very excessive, and I must replace the cooling fan as quickly as possible.  I agree with you since my laptop is so slowly responding that I could hardly post this message to you.

    Although I have performed a hard reset, these problems below are still:::

    Software Freezes, Keyboard stops responding, external device stops responding

    However, what you meant in idle without doing anything. If so, then my computer will be in a sleep mode.

    Anyway, how could you help me to find a new fan and battery since the HP agent in Yemen doesn't sell the spare parts I need? Do you think that buying old cooling fan, battery will be helpful for me since I am in a very urgent need to replace these components.

        Now, I want to open the back of my laptop, although it does not do it justice. It is major surgery and I mostly come in from the top. I want to only thoroughly clean out the fan or even replace it with a new one since if cleaning it didn't help, then I would need to open the back again, and replace it.

        I need way to get a new fan, and battery. How to do? COULD YOU HELP ME?

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  3. Anonymous
    2014-12-17T18:37:49+00:00

    Your CPU temperatures are way to hot !  Normal at idle should be 40C or less and under load about 60 to 70C.

    J W Stuart: http://www.pagestart.com

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  4. Anonymous
    2014-12-17T04:06:55+00:00

    First install Core Temp to see what the real CPU temperatures are for each core and post back the reading when the computer is idle and when under heavy use.

    Core Temp:

    Monitor the temperature of each core of your processor.

    http://www.alcpu.com/CoreTemp/

    J W Stuart: http://www.pagestart.com

    This is the screen shot taken of Core temp::

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  5. Anonymous
    2014-12-16T01:53:30+00:00

    First install Core Temp to see what the real CPU temperatures are for each core and post back the reading when the computer is idle and when under heavy use.

    Core Temp:

    Monitor the temperature of each core of your processor.

    http://www.alcpu.com/CoreTemp/

    J W Stuart: http://www.pagestart.com

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