'Battery Alert' appears before the 'press 'ESC' key for Start-up menu.', however, ' Cooling Fan Alert' appears after 'press 'ESC' key for Start-up menu.'

Anonymous
2014-12-15T00:18:41+00:00

Hi,

First of all: I know that I have been having a problem with my HP Laptop Battery, and with its cooling Fan.

However, I am now wondering what detected this error below as long as it was shown even before  the notification saying 'the press 'ESC' key for Start-up menu.' Thus, if the BIOS detected that there was a problem with the HP Battery storage', then this error should have been listed after 'press 'ESC' key for Start-up menu.' was passed.

'HP Battery Alert:    The system has detected the storage capacity of the battery stated below to be very low. For optimal performance, this battery may need to be replaced.'

That alert lasted about 15 seconds, and then the 'press 'press 'ESC' key for Start-up menu.' is shown.

Next: This is error below showed me::

'The system didn't detect that a cooling fan is operating correctly'

I know that BIOS detected that a problem with 'Cooling Fan' since the Alert of error was shown after passing 'press 'ESC' key for Start-up menu.'

Any comments would be highly appreciated

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

162 answers

Sort by: Newest
  1. Anonymous
    2015-09-11T01:50:53+00:00

    Sorry, but I never received a notice of your post, which is why no reply.  Will get back to you tomorrow.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2015-09-11T01:23:31+00:00

    Could you please reply to my final post to finish this issue?

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2015-09-09T00:53:17+00:00

    Firstly:

    But if heat sensor is built into the CPU or sometimes an external sensor that is part of the motherboard,  and 

    If a new fan does not fix the problem then the problem, then heat sensor would definitely be faulty. So, I will have to replace the motherboard or CPU???????.

    Yes, check your CPU and motherboard specifications to see which or both.

    Again look in the BIOS for FAN / Thermal settings if available.

    Thanks a lot,

    As said before, my BIOS has basic options, in which there are only virtualization can be enabled or disabled, and some other options, but  no Fan/Thermal settings can be set up.

    What do you want me to see in my motherboard/CPU specifications? I only have general specs of my PC. There is no information about motherboard in my general Specs of my PC.

    Product Name: dv6-6093ex

    Product Number:LM610EA

    Microprocessor: 2.3 GHz Intel Core i5-2410M

    Microprocessor: Cache3 MB L3 cache

    Memory: 6 GB DDR3

    Memory Max Upgradeable to 8 GB DDR3

    Video Graphics: AMD Radeon HD 6770M (1 GB DDR5)

    Display: 39,6 cm (15,6") High-Definition LED HP BrightView Display (1366 x 768)

    Hard Drive: 750 GB SATA (5400 rpm)

    Multimedia DriveLightScribe SuperMulti DVD±R/RW with Double Layer Support

    Network Card: Integrated 10/100/1000 Gigabit Ethernet LANHP Customer Support

    I think if I give you these screen shots of my motherboard and CPU below taken by Specy program , you can tell me which specifications you want me to check to know if I  would want to replace the motherboard or CPU if heat sensor was faulty???????.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2015-09-08T23:25:04+00:00

    Firstly:

    But if heat sensor is built into the CPU or sometimes an external sensor that is part of the motherboard,  and 

    If a new fan does not fix the problem then the problem, then heat sensor would definitely be faulty. So, I will have to replace the motherboard or CPU???????.

    Yes, check your CPU and motherboard specifications to see which or both.

    Again look in the BIOS for FAN / Thermal settings if available.

    Finally: Do you know where these online seller websites  'eBay.com, newegg.com, and amazon.com, and hktdc.com' are  located in the world? (i.e. when I purchase anything from any sellers' products exhibited on one of those websites, then from where do the sellers ship their items??

    Amazon has locations in many countries:

    http://www.amazon.com/International-Shipping-Direct/b?node=230659011

    =====================================================

    I am just asking since  a friend of mine has a shipping address in  the US, and other one is in UK. So, if I'd used them, the shipping fee would be local fee. So, when my friend receives the parts/items I have purchased by my Mastercard while in Yemen, then he would ship them to me.  I hope you understand me. 

    Bear in mind, I have been thinking of a way to ship my items to another country since shipping directly to my country Yemen will let my items get lost or stolen in Yemen Customs. So, I have been thinking of using my friend's address in the US as my shipping address while I will purchase my items with paying by my Mastercard. (I.e Yemeni billing address will be different from shipping address) --(my a my MasterCard billing address will be different from my shipping address)

    I was told by an ebay community member that   Yes. One can have several whipping addresses, I do, you just have to make sure the correct one is chosen is checkout.

    No comment !

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2015-09-08T22:00:35+00:00

    Do  you think that the heat sensor belongs to/(is built in) the fan or heat sink. What is heat sensor?

    Their is heat sensor is built into the CPU and sometimes an external sensor that is part of the motherboard. The heat sensor is used to measure the heat being generated by the CPU, if the sensor detects too much heat it will result in either reduced processor clock speed, controlled by software installed by the PC manufacture and or the BIOS shutting down the computer down.

    Thanks a lot,

    Firstly:

    But if heat sensor is built into the CPU or sometimes an external sensor that is part of the motherboard,  and 

    If a new fan does not fix the problem then the problem, then heat sensor would definitely be faulty. So, I will have to replace the motherboard or CPU???????.

    Finally: Do you know where these online seller websites  'eBay.com, newegg.com, and amazon.com, and hktdc.com' are  located in the world? (i.e. when I purchase anything from any sellers' products exhibited on one of those websites, then from where do the sellers ship their items?? I am just asking since  a friend of mine has a shipping address in  the US, and other one is in UK. So, if I'd used them, the shipping fee would be local fee. So, when my friend receives the parts/items I have purchased by my Mastercard while in Yemen, then he would ship them to me.  I hope you understand me. 

    Bear in mind, I have been thinking of a way to ship my items to another country since shipping directly to my country Yemen will let my items get lost or stolen in Yemen Customs. So, I have been thinking of using my friend's address in the US as my shipping address while I will purchase my items with paying by my Mastercard. (I.e Yemeni billing address will be different from shipping address) --(my a my MasterCard billing address will be different from my shipping address)

    I was told by an ebay community member that   Yes. One can have several whipping addresses, I do, you just have to make sure the correct one is chosen is checkout.

    Was this answer helpful?

    0 comments No comments