'Battery Alert' appears before the 'press 'ESC' key for Start-up menu.', however, ' Cooling Fan Alert' appears after 'press 'ESC' key for Start-up menu.'

Anonymous
2014-12-15T00:18:41+00:00

Hi,

First of all: I know that I have been having a problem with my HP Laptop Battery, and with its cooling Fan.

However, I am now wondering what detected this error below as long as it was shown even before  the notification saying 'the press 'ESC' key for Start-up menu.' Thus, if the BIOS detected that there was a problem with the HP Battery storage', then this error should have been listed after 'press 'ESC' key for Start-up menu.' was passed.

'HP Battery Alert:    The system has detected the storage capacity of the battery stated below to be very low. For optimal performance, this battery may need to be replaced.'

That alert lasted about 15 seconds, and then the 'press 'press 'ESC' key for Start-up menu.' is shown.

Next: This is error below showed me::

'The system didn't detect that a cooling fan is operating correctly'

I know that BIOS detected that a problem with 'Cooling Fan' since the Alert of error was shown after passing 'press 'ESC' key for Start-up menu.'

Any comments would be highly appreciated

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2015-09-14T02:11:44+00:00

    1 - Yes, the cooling fan is the 1st and least expensive thing to try. However, in my country, single fan(not the entire cooling system assembly) is sold by $50. Also, it isn't found easily.  Sorry but I can offer no help in locating a fan in your country.

    2- if not fan defective, you can tell me from the information/spec I gave which I can replace, motherboard or CPU?

    Both are replaceable per HP: http://support.hp.com/us-en/product/HP-Pavilion-dv6-Entertainment-Notebook-PC-series/5048664/model/5068477/manuals

    Maintenance Manual: http://h10032.www1.hp.com/ctg/Manual/c02842252

    CPU: Intel I5-2410M: http://ark.intel.com/products/52224/Intel-Core-i5-2410M-Processor-3M-Cache-up-to-2_90-GHz

    Amazon photo: http://www.amazon.com/Intel-Core-i5-2410M-2-30-Processor/dp/B004RHPNFO

    3- ISOalcohol can be known/familiar to a doctor? Or there are some other names. In my country, I don't think that ISOalcohol is know with English term. Maybe it be the same in the market but with another Arabic name.

    It's used to kill germs in a cut or scratch. Also used to relieve body aches or pains by rubbing it on your body.

    Some other possibilities: http://www.tomshardware.com/forum/266798-28-alternative-removing-thermal-paste

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  2. Anonymous
    2015-09-14T01:01:16+00:00

    Thanks a lot,

    1- why have you considered nothing to be seen in my screen shots except the high core temperature? Are the screen shots not clear?  

    They are clear, "Everything else appears to be normal".

    2- As YOU SAID before: Their is heat sensor is built into the CPU and sometimes an external sensor that is part of the motherboard. The heat sensor is used to measure the heat being generated by the CPU, if the sensor detects too much heat it will result in either reduced processor clock speed, controlled by software installed by the PC manufacture and or the BIOS shutting down the computer down.

    YOU SAID that if sensor heat is defective, then I will need to either replace motherboard or CPU according to :: Yes, check your CPU and motherboard specifications to see which or both.

    I didn't find any specifications letting me understand whether I will need to replace CPU or motherboard if sensor heat got defective. ALL what I have is below, and those screen shots:

    What do you want me to see in my motherboard/CPU specifications? I only have general specs of my PC. There is no information about motherboard in my general Specs of my PC.

    Product Name: dv6-6093ex

    Product Number:LM610EA

    Microprocessor: 2.3 GHz Intel Core i5-2410M

    Microprocessor: Cache3 MB L3 cache

    Memory: 6 GB DDR3

    Memory Max Upgradeable to 8 GB DDR3

    Video Graphics: AMD Radeon HD 6770M (1 GB DDR5)

    Display: 39,6 cm (15,6") High-Definition LED HP BrightView Display (1366 x 768)

    Hard Drive: 750 GB SATA (5400 rpm)

    Multimedia DriveLightScribe SuperMulti DVD±R/RW with Double Layer Support

    Network Card: Integrated 10/100/1000 Gigabit Ethernet LANHP Customer Support

    As a result, I think if I give you these screen shots of my motherboard and CPU taken by Specy program , you can tell me which specifications you want me to check to know if I  would want to replace the motherboard or CPU if heat sensor was faulty???????.

    The cooling fan is the 1st and least expensive thing to try !

    3- why should I have to ask a doctor about Alcohol? Is it a medical solution?

    Yes it is.

    4- while removing the old compound, I found it was wet like wet mud. So I can even remove it with my hand.

    There will still be a thin film of the old compound that only the alcohol can remove.

    Thanks a lot,

    1 - Yes, the cooling fan is the 1st and least expensive thing to try. However, in my country, single fan(not the entire cooling system assembly) is sold by $50. Also, it isn't found easily.  

    2- if not fan defective, you can tell me from the information/spec I gave which I can replace, motherboard or CPU?

    3- ISOalcohol can be known/familiar to a doctor? Or there are some other names. In my country, I don't think that ISOalcohol is know with English term. Maybe it be the same in the market but with another Arabic name.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2015-09-14T00:13:42+00:00

    Thanks a lot,

    1- why have you considered nothing to be seen in my screen shots except the high core temperature? Are the screen shots not clear?  

    They are clear, "Everything else appears to be normal".

    2- As YOU SAID before: Their is heat sensor is built into the CPU and sometimes an external sensor that is part of the motherboard. The heat sensor is used to measure the heat being generated by the CPU, if the sensor detects too much heat it will result in either reduced processor clock speed, controlled by software installed by the PC manufacture and or the BIOS shutting down the computer down.

    YOU SAID that if sensor heat is defective, then I will need to either replace motherboard or CPU according to :: Yes, check your CPU and motherboard specifications to see which or both.

    I didn't find any specifications letting me understand whether I will need to replace CPU or motherboard if sensor heat got defective. ALL what I have is below, and those screen shots:

    What do you want me to see in my motherboard/CPU specifications? I only have general specs of my PC. There is no information about motherboard in my general Specs of my PC.

    Product Name: dv6-6093ex

    Product Number:LM610EA

    Microprocessor: 2.3 GHz Intel Core i5-2410M

    Microprocessor: Cache3 MB L3 cache

    Memory: 6 GB DDR3

    Memory Max Upgradeable to 8 GB DDR3

    Video Graphics: AMD Radeon HD 6770M (1 GB DDR5)

    Display: 39,6 cm (15,6") High-Definition LED HP BrightView Display (1366 x 768)

    Hard Drive: 750 GB SATA (5400 rpm)

    Multimedia DriveLightScribe SuperMulti DVD±R/RW with Double Layer Support

    Network Card: Integrated 10/100/1000 Gigabit Ethernet LANHP Customer Support

    As a result, I think if I give you these screen shots of my motherboard and CPU taken by Specy program , you can tell me which specifications you want me to check to know if I  would want to replace the motherboard or CPU if heat sensor was faulty???????.

    The cooling fan is the 1st and least expensive thing to try !

    3- why should I have to ask a doctor about Alcohol? Is it a medical solution?

    Yes it is.

    4- while removing the old compound, I found it was wet like wet mud. So I can even remove it with my hand.

    There will still be a thin film of the old compound that only the alcohol can remove.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2015-09-13T23:54:35+00:00

    There is nothing to see in your screen shots except the high core / System temperature as shown in Red.

    Rubbing Alcohol is another name. I have no idea where you can find it in your country, ask a Doctor.

    Cleaning the old compound by applying new compound will not work, you need to remove "ALL" the old compound leaving a thoroughly clean surface on which you can apply the new compound.

    Thanks a lot,

    1- why have you considered nothing to be seen in my screen shots except the high core temperature? Are the screen shots not clear?  

    2- As YOU SAID before: Their is heat sensor is built into the CPU and sometimes an external sensor that is part of the motherboard. The heat sensor is used to measure the heat being generated by the CPU, if the sensor detects too much heat it will result in either reduced processor clock speed, controlled by software installed by the PC manufacture and or the BIOS shutting down the computer down.

    YOU SAID that if sensor heat is defective, then I will need to either replace motherboard or CPU according to :: Yes, check your CPU and motherboard specifications to see which or both.

    I didn't find any specifications letting me understand whether I will need to replace CPU or motherboard if sensor heat got defective. ALL what I have is below, and those screen shots:

    What do you want me to see in my motherboard/CPU specifications? I only have general specs of my PC. There is no information about motherboard in my general Specs of my PC.

    Product Name: dv6-6093ex

    Product Number:LM610EA

    Microprocessor: 2.3 GHz Intel Core i5-2410M

    Microprocessor: Cache3 MB L3 cache

    Memory: 6 GB DDR3

    Memory Max Upgradeable to 8 GB DDR3

    Video Graphics: AMD Radeon HD 6770M (1 GB DDR5)

    Display: 39,6 cm (15,6") High-Definition LED HP BrightView Display (1366 x 768)

    Hard Drive: 750 GB SATA (5400 rpm)

    Multimedia DriveLightScribe SuperMulti DVD±R/RW with Double Layer Support

    Network Card: Integrated 10/100/1000 Gigabit Ethernet LANHP Customer Support

    As a result, I think if I give you these screen shots of my motherboard and CPU taken by Specy program , you can tell me which specifications you want me to check to know if I  would want to replace the motherboard or CPU if heat sensor was faulty???????.

    3- why should I have to ask a doctor about Alcohol? Is it a medical solution?

    4- while removing the old compound, I found it was wet like wet mud. So I can even remove it with my hand.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2015-09-12T14:29:37+00:00

    There is nothing to see in your screen shots except the high core / System temperature as shown in Red.

    Rubbing Alcohol is another name. I have no idea where you can find it in your country, ask a Doctor.

    Cleaning the old compound by applying new compound will not work, you need to remove "ALL" the old compound leaving a thoroughly clean surface on which you can apply the new compound.

    Was this answer helpful?

    0 comments No comments