'Battery Alert' appears before the 'press 'ESC' key for Start-up menu.', however, ' Cooling Fan Alert' appears after 'press 'ESC' key for Start-up menu.'

Anonymous
2014-12-15T00:18:41+00:00

Hi,

First of all: I know that I have been having a problem with my HP Laptop Battery, and with its cooling Fan.

However, I am now wondering what detected this error below as long as it was shown even before  the notification saying 'the press 'ESC' key for Start-up menu.' Thus, if the BIOS detected that there was a problem with the HP Battery storage', then this error should have been listed after 'press 'ESC' key for Start-up menu.' was passed.

'HP Battery Alert:    The system has detected the storage capacity of the battery stated below to be very low. For optimal performance, this battery may need to be replaced.'

That alert lasted about 15 seconds, and then the 'press 'press 'ESC' key for Start-up menu.' is shown.

Next: This is error below showed me::

'The system didn't detect that a cooling fan is operating correctly'

I know that BIOS detected that a problem with 'Cooling Fan' since the Alert of error was shown after passing 'press 'ESC' key for Start-up menu.'

Any comments would be highly appreciated

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

162 answers

Sort by: Most helpful
  1. Anonymous
    2016-06-23T17:17:34+00:00

    Again if your system is running OK (No overheating warnings) I would leave what you have in place and don't try making any changes.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2015-07-23T11:31:16+00:00

    J W Stuart,

    I really have throughly cleaned my fan and heatsink with a paint thiner. I first removed the old fan from the heatsink/metal plate, then blowed out the fan with a compressed air as well as heatsink. Then, I have cleaned the Fan, and metal plate with paint thiner, and cleaned all old thermal compound from the the tops of the CPU and GPU as shown in these screen shots below:(there is no thermal pads at all, all what is found is thermal compound, and only the old thermal compound is on the tops of CPU and GPU. The thermal compound is not on the entire tops of CPU and GPU)

    After that, on the tops of CPU,  I applied and  spread  new thermal with amount which is slightly bigger than a grain of rice but smaller than a pea. The thermal pound is silicone compund, and not silive compound.

    Next: I have put  the newly rebuilt heatsink down on top and screw down.

    Finally: I have put  my notebook back all together. When starting my notebook, the error 'The system didn't detect that a cooling fan is operating properly' no longer appears to me.

    However, when I run again the core temp, I found there is no difference in the CPU temperatures in the last while facing the error 'cooling fan is operating properly', and now.

    However, in last screen shots, the value of temperature in the fields 'core#0' and 'core#1" are highlighted with red. However, in the temperature read now, there is no highlight

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2014-12-17T04:06:55+00:00

    First install Core Temp to see what the real CPU temperatures are for each core and post back the reading when the computer is idle and when under heavy use.

    Core Temp:

    Monitor the temperature of each core of your processor.

    http://www.alcpu.com/CoreTemp/

    J W Stuart: http://www.pagestart.com

    This is the screen shot taken of Core temp::

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2014-12-15T22:39:16+00:00

    Do you get the battery alert message when plugged into AC power?

    HP Battery Alert Appears Before Windows Starts:

    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443470&cc=us&dlc=en&lc=en

    J W Stuart: http://www.pagestart.com

    Yes, I did. Although the laptop is plugged in to the main power supply while battery is inserted and led is red which means that battery is charging.

    NOTE: Those two alerts said before were shown to me even if restart my laptop while is plugged to main power supply, battery is inserted, and led is red which means that battery is still charging.

    Also, even if the battery got fully charged by converting the led from red into white, then when restarting my laptop, those alerts were shown to me.


    First of all: Really HP company, in particular those people in the HP forums don't care about the customers at all, and my laptop will be corrupted BY the problems I facing with the CPU fan, battery, AND NO ONE HELPED ME.

    HP agent in Yemen does not sell spare parts for the HP Pavilion Laptops, nor request from abroad?

    • I know that I have a problem with Cooling fan, battery.
    • I have sprayed my fan to clean the dust . However, it didn't help at all.
    • However, I have asked HP Community about my problem, and they said you should take your laptop to the HP agent in my own country.
    • However, when I took laptop to the HP laptop to the HP agent(YEMEN), HP agent in Yemen does neither sell spare parts for the HP Pavilion Laptops, nor does request them from abroad.
    • Now, I want to open the back of my laptop, although it does not do it justice. It is major surgery and I mostly come in from the top. I want to only thoroughly clean out the fans or even replace it with a new one since if cleaning it didn't help, then I would need to open the back again, and replace it.
    • I need way to get a new fan, and battery. How to do? COULD YOU HELP ME?

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2014-12-15T01:51:14+00:00

    Do you get the battery alert message when plugged into AC power?

    HP Battery Alert Appears Before Windows Starts:

    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443470&cc=us&dlc=en&lc=en

    J W Stuart: http://www.pagestart.com

    Was this answer helpful?

    0 comments No comments